Puroclean Restoration Pros, Inc. - Unlicensed Contractor

4.5
22 Verified Reviews
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91% Recommended

10 Years In Business

Company Details

Contact

21891 Don Pio Court
Woodland Hills, CA 91364
http://www.puroclean.com/en-ca

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
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Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Five Years With HomeAdvisor
20 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Water Remediation
  • Fire/Smoke Remediation
  • Mold Remediation
  • Pack out and contents management
  • Sanitizing and Disinfecting against Covid 19 Virus
View All Offerings and Cities Served

Ratings

4.5
22 Verified Reviews
  • 5
    18
  • 4
    2
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 1-10 of 22 results
1.0 Greg J. Glendale, CA
1/3/2023

Two people came to clean and they performed maybe 25% of what they promised. I called them to come back to finish the job they claimed was done. Only one person showed up and with the wrong chemicals to clean and they were not able to clean the rest. They gave me excuses that some things can not be cleaned and nothing they can do about it. It was really waist of money. I gave them half of the agreed amount so they do not have to return to waist my time and money.

Response from Company:

Customer had a fire with uncleanable items with heat staining. Was not removable Customer was dishonest and wanted a band aid type job. He was given a considerable discount, he did not mention.

5.0 Jennifer M. Los Angeles, CA
12/24/2022

Kent was friendly, responsive and readily available. He was very competent and completed the job quickly.

5.0 Greg S. Los Angeles, CA
11/25/2022

Great guys. Fast workers.

2.0 Sanjay N. Los Angeles, CA
10/19/2022

Kent was nice and the work was good. But, he never showed up in person to look at the damages, and the estimate he promised me was far too low. His team destroyed a railing for the repair, and that cost me an additional $700 to fix. In all, the project was $1500 more than what he said it would be. I had other bids for less in total. It was frustrating.

Response from Company:

There were more affected areas than were originally thought. 4 to five times greater once the area was opened up. Wanted a price without even knowing what was damaged. Railing was not savable due to drywall containing mold was underneath the railing, and had to be removed as well. Was not savable. Mold can travel, therefore an accurate account of repairs cannot be calculated from the get go. There was concealed damage discovered once job began. We are always accurate and fair. We even provided our service tech to help with all additional needs.

4.5 Noel E. Burbank, CA
8/2/2022

Very professional and did the job quickly.

4.0 Brian B. Van Nuys, CA
4/26/2022

Did their job well.

5.0 Marcia Z. Newhall, CA
4/9/2022

Great job, will have him come again ???

5.0 Barbara B. North Hills, CA
10/29/2021

First of all, important to me that Mr Stanley was on time for both quote and planned job. He and Angel were polite, professional and did a great job stretching my carpet back to normal. Very good experience and would recommend!!!!!

5.0 Lucy A. Los Angeles, CA
9/19/2021

Trustworthy

5.0 Adrian M. Canoga Park, CA
5/9/2021

He's doing an excellent job where others fail and for affordable prices.

Showing 1-10 of 22 results Showing 0 of 0 results
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Puroclean Restoration Pros, Inc. - Unlicensed Contractor

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