- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
29 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 4:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 4:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 1:00 PM
- Sun: Closed
Service Details
Areas of Expertise
- Roofing
- Siding & Windows, Andersen Window Specialists
- Gutters
- Slater Roofing
- Designer Roofing
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewAfter moving in in our new home, we decided to redo our roof because of its condition (missing shingles and leaks). While looking for a roofing company, we were told that our brick chimney was not in good shape and could be the culprit for our leak. Therefore, we had it completely redone from the flashing up. Unfortunately, that did not fix the leak. Then we turned over to Reality Roofing to redo the roof based on recommendations. The work was done fast and for the most part looked good. Unfortunately, our leak was still there. Over the course of a year and MANY calls, they came 4 times to try to fix it but never succeeded. They did a water test (basically using a hose against flashing) that proved the leak was still there. Over those 4 repair's attempts, they redid the flashing once that also showed that the water was leaking from behind it (visible green streaks on the back of it). But the leak is still there. Now it has been another additional 4 months where I have left multiple messages to the receptionist and I have not heard back from the only person that seems to be able to take decision, Bob. The communication with that company is terrible. Even though there is a physical person answering the phone, she is only able to transfer messages to the boss that only return calls whenever he wants. On two of the service intervention, they even showed up without being properly scheduled. On top of the communication issue, the fact that my leak is still there over a year after installation, shows that they are not a professional company one can rely on. I was told that they did not know what to do next. They are the expert here and should be the one coming up with a solution. The last year has been a real nightmare from my family and I. Every time it rains my stress level goes through the roof.... Actually even looking at the forecast with rain does the same. I would not recommend the company to anyone because of the above experience.
unknown
Superb work!
Excellant service Excellant clean up Within projected time
Excellent. One small problem was that in dumping debris off my roof, they damaged my fence gate. I did not discover this until well after the work was completed. I contacted them about this, but they did not offer to reimburse me. :( I blame myself for not inspecting more timely.
unknown
unknown
Perfect! Found leak and repaired same. Full clean-up
They did a very good job on my roof and changed all rotten woods that I requested them to do.
although no repair job done by him, I appreciate his honesty and tried to help me to solve the problem.
Photos
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