Victors Home Solutions - Cleveland

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

16 Years In Business

Company Details

  • Verified Licenses

Contact

1245 Danner Drive
Aurora, OH 44202
http://www.victors.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Asphalt Shingle Roofing Repair
  • Asphalt Shingle Roofing Install
  • Roofing Inspection
  • Skylight Repair, Replace or Seal an Existing Skylight
  • Gutters
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
74 Verified Reviews
  • 5
    65
  • 4
    4
  • 3
    2
  • 2
    0
  • 1
    3

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 74 results
0.50 Dennis F. Rock Hill, SC
9/20/2024

I have called and soken on site to employess of Victors and a, getting nowhere, Promises are not kept. the job is not finished. They or you put a roof on or over bad boards. Part of the reslt has caused me additional expense and the loss of a beloved dog, Chino. He got so stressed out he had seizures on a regular basis and had to be put down because of the pain and stress. the jpb is still not complete and I will not signoff on it therefore the finance company will not be paid.

0.50 Doug B. Niles, MI
9/11/2024

Do not even hire this company, they have no quality in there work,over priced and no respect for your property, can not speak any english.they use your electric for there work, left over trash and staples and nails. They pass the buck and give you the run around when you need something fixed that they screwed up. Had a half of a new roof put on,4 months later it is leaking in the house in various places not happy with this company at all.

4.0 Sondrea H. Beachwood, OH
7/9/2024

Everyone was professional and worked efficiently. I was very happy with the team that was sent to complete the roofing and attic insulation. I highly recommend this company for roofing repair and replacement.

5.0 Freddie H. Maple Heights, OH
6/7/2024

the pro did a god job.

5.0 Dale K. Independence, OH
5/24/2024

Hired Victor's Home Solutions to tear off old roof - two layers of old shingles - and install new roof. House is a ranch style duplex, two full three bedroom houses under one very large roof. Victor's uses only employees, no sub contractors. Crew showed up and started working at 6:00 am on the scheduled day, worked until almost 9:00 pm. Large crew of workers. At the end of the day the roof was done except for installing flashing around the chimney and reinstalling my satellite TV dish. They came back another day and completed that, and made sure all the gutters and downspouts were clear of any debris that might clog them. They did an excellent job of cleaning up when the job was done.

1.0 Ognian I. Royal Oak, MI
10/28/2023

Briefly, I am very disappointed by the work quality, the customer service as well as by the price of the project. Work quality: the foreman informed me after the fact that all plywoods on the flat roof are replaced. No pictures documenting the need for replacement were shown to me. I took a look at the ripped off woods, they looked fine to me. Moreover, the workers damaged the ceiling of the sun room with multiple strings of protruding staples. Value for money: the project was way overpriced. We paid more than $15/square foot. According to Angi's calculator the price range for our area in 2023 is between $4.5 and 11/square foot. The customer service was solely profit-oriented not customer-friendly. The crew did not come at the scheduled time window but nobody informed us. When we called, we were told that somehow our project "fall through the cracks". Then they came earlier than the rescheduled time, just total chaos with their communications. When mentioning their very high price as one of the reasons to wave the extra payment for the several plywood boards installment, a superior at the company told us:"Yes, we are expensive. You should not have signed a contract with Victor&. This certainly is is an important statement for homeowners on a budget. Based on my negative experience I would suggest extreme caution to anyone considering to hire Victors home solutions.

5.0 Debbie K. Redford, MI
7/18/2023

Very professional. They were on time, completed the work as promised, cleaned up everything, and everyone is so nice. You always talk to a person on the phone. I highly recommend them. My new roof looks beautiful.

5.0 Daniel G. China Township, MI
3/16/2023

Very friendly and efficient service. Job done quickly and well.

4.5 Melissa L. Ypsilanti, MI
2/26/2023

We had a good experience with Victor’s. Jose was a great salesman educating us and answering all of our questions. He also came back a second time with more samples after we changed our mind on the shingle color. He even took calls on his days off to update the contract. Great service! The day of the crew worked quickly and tried their best to keep the work clean. The caulking was especially precise! We found a few nails in our garage but knew to sweep before pulling ours cars in. Otherwise, the crew cleaned up well, and even blew off our deck to get all the little debris. We did discovered that a section of the attic was missing baffles a few weeks later but they came out super quick to get them in. Amanda and Dylan were especially helpful and pleasant to work with! They were solution oriented anytime we had questions or needed anything resolved. We recommend!

4.0 Robert B. Harper Woods, MI
2/17/2023

New roof and gutters...so far, so good....

Photos

Victors Home Solutions - Cleveland
11
Before and After
11
Before and after photos

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.