Universal Windows Direct of St Louis

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23 Years In Business

Company Details

Contact

11993 Borman Drive
St. Louis, MO 63146
https://www.universalwindowsdirect.com/stlouis

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 10:00 AM - 3:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

    Areas of Expertise

    • Windows
    • Exterior Doors
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.9
    45 Verified Reviews
    • 5
      44
    • 4
      0
    • 3
      1
    • 2
      0
    • 1
      0

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 1-10 of 45 results
    5.0 Dianna S. Saint Louis, MO
    3/14/2024

    professional, cleaned up and quality of windows is great

    Response from Company:

    . Hi, Dianna. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!

    4.5 Karen C. Wentzville, MO
    2/1/2022

    This crew was fast, friendly and professional . Very little inconvenience and took the time to double check their work and ensure I was happy with the sliding glass door and all the features. Had to clean up a bit outside but not bad and one of the guys even did some vacuuming. Very happy with my experience and was worth the wait.

    5.0 Jill S. O Fallon, IL
    9/24/2021

    I can’t believe how happy I am to have chosen (and WAITED FOR!) Universal Windows Direct! It took 16 weeks from signing the contract, to getting the patio door and window made at the factory, to scheduling the install. Today was installation day. After seeing the quality of the products I felt the wait was totally worth it. The installer—Mr. C. Robertson—was obviously an expert window installer. He explained everything and installed the door AND second floor window by himself. Yes, he was his own crew and not one issue or problem came up. I will recommend Universal Windows Direct to anyone who needs a quality window, door, or other service from this company. And kudos to UWD for hiring incredibly skilled installation experts—Mr. Robertson turned a “normal” install into a truly outstanding experience. Thank you!

    Response from Company:

    Hi, Jill. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD.

    5.0 Connie J. Saint Louis, MO
    9/23/2021

    Our sales man was Camden Bales . He was very knowledgeable about the windows and the company . We feel very confident with our decision to sign and go with Universal Windows Direct. Looking forward to instillation day.

    Response from Company:

    Hi, Connie. We are thrilled to learn that you had a positive experience with us! Please do not hesitate to reach out if you need anything!^JD

    5.0 Clayton C. Wentzville, MO
    8/5/2021

    This company was very fair and worked easily with us. The sales associate Camden was exceptional. The windows are amazing

    Response from Company:

    Hi, Clayton. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! ^AM.

    5.0 Mike W. O Fallon, MO
    7/7/2021

    Rodney and his team - Tyler, Joey and Jordan - did an outstanding job removing and replacing our 17 windows and patio double door. All were very careful to ensure no damage to paint, woodwork and flooring when removing the old windows. All new items were installed square to their original frames, and all four sides of every item were carefully inspected and very well-sealed with caulk and insulating foam. The entire effort - 5 1/2 hours from unload to cleanup - was so efficient that we're certain an additional team member was in hiding somewhere! We are exceedingly pleased with the quality and price of our Universal Windows Direct products, and are absolutely amazed at the diligence, courtesy, and professionalism of this team. We highly recommend the Universal Windows Direct products and the professional work of Rodney, Tyler, Joey and Jordan. Thank you for your outstanding services!

    Response from Company:

    Hi, Allie. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^AM

    5.0 Pam D. New Haven, MO
    7/2/2021

    Kevin was terrific. He didnâ t try to pull one over on me and explained things in a simple matter. Canâ t wait for my windows.

    Response from Company:

    Thank you for your review! ^AM

    5.0 Ellen S. Cuba, MO
    6/18/2021

    Angie came out today, showed us their windows. We were very impressed and have decided to purchase windows for our entire home. Looking forward to the new look and the energy savings.

    Response from Company:

    Thank you for taking the time to leave a stellar review! ^AM

    5.0 Carey D. Farmington, MO
    6/17/2021

    Our sales person Kirk was extremely knowledgeable and even went over ways that we could combine two windows into one in order to save money on our large project.. This suggestion actually created an impressive look that both my husband and I LOVE and havenâ t stopped commenting on since the installation. Kirk was respectful and not pushy in the least. His sales call was enjoyable, like a visit with an old friend. Not your â typicalâ sales call. The installation team, lead by Kevin was very professional, friendly and cleaned up after themselves. Kevin walked me through the features of the windows and screens before leaving.

    Response from Company:

    Hi, Carey. Your feedback is highly appreciated. Thank you for the review! - MS

    5.0 Tanette T. Imperial, MO
    6/11/2021

    Camden knew the product literally inside and out. He gave comparisons to other companies and why we could expect a better return for our money than going with another company

    Response from Company:

    Tanette, thank you for the 5-star review and the positive feedback. Please don't hesitate to reach out if you need anything! - MS

    Photos

    Universal Windows Direct of St Louis
    7
    Windows
    3
    Entry Doors

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