Universal Windows Direct of St Louis

4.9
45 Verified Reviews
Write a Review
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98% Recommended

24 Years In Business

Company Details

Contact

11993 Borman Drive
St. Louis, MO 63146
https://www.universalwindowsdirect.com/stlouis

Hours

  • Mon: 8:00 AM - 9:00 PM
  • Tue: 8:00 AM - 9:00 PM
  • Wed: 8:00 AM - 9:00 PM
  • Thu: 8:00 AM - 9:00 PM
  • Fri: 8:00 AM - 9:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

    Areas of Expertise

    • Windows
    • Exterior Doors
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.9
    45 Verified Reviews
    • 5
      44
    • 4
      0
    • 3
      1
    • 2
      0
    • 1
      0

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality

    Reviews

    Write a Review
    Showing 41-45 of 45 results
    5.0 Erin K. Eureka, MO
    12/2/2020

    Joe was my sales rep he was very helpful and nice. He wore a mask the entire time. He educated me during the process on the product. It was an easy process once we decided on the custom made windows. I will refer any family, friends and clients to them as I was very happy with the process and the product.

    Response from Company:

    Hello, Erin! Thank you for the positive feedback and recommendation! We are so happy to hear that Joe provided you with a great experience. Please do not hesitate to reach out if you need anything! - MS

    5.0 Debbie S. Saint Louis, MO
    11/23/2020

    Jake is awesome!! Give him a shot, courteous and very informative. Quality product offered by a quality guy.

    Response from Company:

    Hello, Debbie! Thank you for the positive feedback and recommendation! We are so happy to hear that Jake provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS.

    5.0 Kristine S. Chesterfield, MO
    11/10/2020

    Their process is very impressive - we called for an estimate on Sunday, their experienced sales representative, Angie, came to our home on Monday evening. She is extremely knowledgeable about the products she represents and very thorough. She was able to answer every detailed question we presented. She listened to our needs and found a workable solution for us. All 29 of our new windows will be installed soon and we're very excited to experience the rest of their process. More information to come!

    Response from Company:

    Hi Kristine! Thank you for the positive feedback and 5-star review! Please don't hesitate to reach out if you need anything. - MS

    2.5 Maurice B. Florissant, MO
    6/17/2020

    I had some windows replaced two weeks ago and they damaged some of the window trim. I have been on the phone with them four times since the installation and I still have not received resolution. Each time I spoke with them I initiated the call and I'm told someone will call back. The installers were great and told me someone would get back with regarding the trim and that still has not happened. i would not recommend this company to anyone.

    4.5 John F. Montgomery City, MO
    3/26/2020

    great staff from start to finish showing you what you need to know answering questions and showing you how everything works once it is installed making sure you know how it works before they leave

    Showing 41-45 of 45 results Showing 0 of 0 results
    Page 5 of 5

    Photos

    Universal Windows Direct of St Louis
    7
    Windows
    3
    Entry Doors

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