Universal Windows Direct of Baltimore

4.3
50 Verified Reviews
Write a Review
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87% Recommended

24 Years In Business

Company Details

Contact

2555 Lord Baltimore Drive, Suites K-L
Baltimore, MD 21244
https://www.universalwindowsdirect.com/baltimore

Hours

  • Mon: 8:00 AM - 9:00 PM
  • Tue: 8:00 AM - 9:00 PM
  • Wed: 8:00 AM - 9:00 PM
  • Thu: 8:00 AM - 9:00 PM
  • Fri: 8:00 AM - 9:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • New Windows
  • Window Installation
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
50 Verified Reviews
  • 5
    35
  • 4
    9
  • 3
    1
  • 2
    1
  • 1
    4

Reviews

Write a Review
Showing 21-30 of 50 results
4.0 Loree B. Brunswick, OH
7/8/2021

Installers prompt and courteous

Response from Company:

Thank you for taking the time to leave a review! ^AM

5.0 Chris M. Mantua, OH
6/22/2021

Professional sales rep respected our time, did not use high pressure sales tactics. Installation techs were very professional and experienced.

Response from Company:

Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! ^AM.

5.0 Marilyn H. Cleveland, OH
6/14/2021

The installer arrived on time and was professional. Before leaving he explained how the features of the windows and how to adjust the screen.

Response from Company:

Hi, Marilyn. We appreciate the kind words and are glad we could provide you with a positive experience! Please don't hesitate to reach out if you need anything! - MS.

5.0 Debra W. Elyria, OH
6/11/2021

They were prompt courteous and professional

Response from Company:

Hi, Debra. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS

5.0 Joe V. Newbury, OH
5/15/2021

Universal windows delivered as promised. The installers were professional, courteous and thorough, right down to the cleanup. The windows look great and we look forward to functionality and energy savings.

Response from Company:

Hi, Joe. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS

5.0 Michael H. North Ridgeville, OH
5/5/2021

The installers were on time, very polite and knew what they were doing. They cleaned up when they were done and the finish looked better than when they started. So far, very pleased.

Response from Company:

Hello, Michael. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! - MS.

1.0 Jean M. Hartville, OH
5/5/2021

Ordered whole house replacement windows 2 months ago. Red flags about financing and we ended up putting half down. Now they can not do the job because they can not do a bay window. Can not wait to see how long it will take to refund $8750. The windows were measured twice. They even sent me another quote with their info about a garage door. Run to another more professional and qualified company!

Response from Company:

Hello, Jean. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to [email protected] if you would like to discuss your experience further or have any concerns that need to be addressed. Thank you. - MS.

5.0 Denton B. Wickliffe, OH
4/27/2021

Fantastic job very nice and professional installers. Highly recommend would hire again.

Response from Company:

Hi, Denton. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS

5.0 Samuel C. Hartville, OH
4/16/2021

We were so pleased with this company, from the reps, installers and the final project. Everyone was professional and easy to work with. We absolutely love our windows!

Response from Company:

Hi, Samuel. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS

5.0 Michael M. Akron, OH
4/12/2021

Work turned out very much to my liking.

Response from Company:

Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS

Showing 21-30 of 50 results Showing 0 of 0 results
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Photos

Universal Windows Direct of Baltimore
4
Double Hung Windows

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