Universal Windows Direct of Baltimore

4.3
50 Verified Reviews
Write a Review
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87% Recommended

24 Years In Business

Company Details

Contact

2555 Lord Baltimore Drive, Suites K-L
Baltimore, MD 21244
https://www.universalwindowsdirect.com/baltimore

Hours

  • Mon: 8:00 AM - 9:00 PM
  • Tue: 8:00 AM - 9:00 PM
  • Wed: 8:00 AM - 9:00 PM
  • Thu: 8:00 AM - 9:00 PM
  • Fri: 8:00 AM - 9:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • New Windows
  • Window Installation
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
50 Verified Reviews
  • 5
    35
  • 4
    9
  • 3
    1
  • 2
    1
  • 1
    4

Reviews

Write a Review
Showing 11-20 of 50 results
5.0 Steve B. Garrettsville, OH
10/19/2021

.

Response from Company:

Hello, Steve. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD

4.0 Tom N. Cuyahoga Falls, OH
10/17/2021

They were professional and installed 6 windows in about 6 hours. One window was cracked upon arrival. It was replaced within a month.

Response from Company:

Hi Tom! We appreciate you taking the time to share your experience with us and we're thrilled we could correct your cracked window in such a quick amount of time! If there's anything else we can assist with, please don't hesitate to reach out.^JD.

5.0 Robert B. Akron, OH
10/15/2021

the installers were very respectful and left us with no messes the windows work great very easy to work with I love the safety latches and use them often.

Response from Company:

Hello, Robert. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD.

5.0 Julian R. Lorain, OH
10/14/2021

Great work clean

Response from Company:

Hi, Julian. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD

4.0 Lara W. Willoughby, OH
9/16/2021

The sales person was refreshingly low pressure and the installers were a brother and sister pair who arrived even earlier than they said they would and completed the job quickly! We love the look and quality of the windows and screens. It’s been great to open the windows in cooler, less humid weather and comforting to have the locks that keep the windows from being opened further from the outside. Looking forward to seeing how our utility bills improve this winter!

Response from Company:

Hi, Lara. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD

0.50 Sylvia J. Valley City, OH
9/2/2021

I had 11 windows installed and none of them would open. I assumed that **you get what you pay for** but that didnt workout. They are expensive and I am still waiting for the last window replacement.

Response from Company:

We appreciate your feedback, Sylvia. If you would like to discuss your experience further, don't hesitate to reach out to us at [email protected]. We would love the opportunity to resolve any issues. ^AM

5.0 Allison C. Chagrin Falls, OH
8/27/2021

The installers were wonderful l! Hard working, kind and professional

Response from Company:

Hi, Allison. Thank you so much for leaving us a stellar review! ^AM

4.0 Douglas T. Lorain, OH
8/27/2021

Took over a year before everything was completed

Response from Company:

Hi, Douglas. Your feedback is highly appreciated. Thank you for the review! ^AM

5.0 Richard D. Olmsted Falls, OH
8/26/2021

Excellent work

Response from Company:

Hi, Richard. Thank you so much for leaving us a stellar review! ^AM.

5.0 Eloise L. Cleveland, OH
8/21/2021

Very professional install. Installers were very respectful.of property. Showed up on time and completed on time

Response from Company:

Hi, Eloise. We are thrilled to learn that you had a positive experience with us! Please do not hesitate to reach out if you need anything! ^AM.

Showing 11-20 of 50 results Showing 0 of 0 results
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Photos

Universal Windows Direct of Baltimore
4
Double Hung Windows

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