USA Insulation of Atlanta

Attic was sealed and filled with blown in insulation. Consultant was knowledgeable and the crew that came was very professional. We felt a difference in the temperature of the house that night after the install.

Installation crew was prompt, courteous and professional.

Excellent quick and clean up very good

Easy process, good product- very expensive

Great and clean service.

They put a hole in the ceiling when they were sealing up everything. They put a hole in the roof and I started cleaning up some of it in the middle of the floor so my son could get out of the bed. They started blowing the insulation in. They said someone was going to call me they never did. I called the number on the card for the consultant and no one ever did. I called him back and left him the pictures of the insulation on the floor. Later on the sheet rock guy called and I asked him was he going to clean up the mess on the bed and he called the owner, and I sent the pictures to him and he asked the owner about the clean up and someone from USA was going to clean it up. The owner could have shown concern of what his company did. 3 days later the supervisor came out and cleaned it up; then the manager called.

They had me pay upfront which I should have knew better but I did, the day before the had me scheduled they re-scheduled me making me lose a day of work then they showed up late and didn?t complete the job. Scheduled me for today 8/11/21 and just got another call that they have to reschedule me again. Worst experience I?ve had with anyone on home advisor. I?m praying there work is better than their scheduling. The next contractor that tells me he or she needs to get paid up front will be thrown out the door head first.

The sales person was prompt, very knowledgeable, and professional. He made recommendations that others didn't even consider. He also knew the permit codes for insulation, which none of the competitors knew.

Additional insulation was blown in upon inspection after they were initially done.

Knowledgeable sales person (Joel McQuillen). Listened to and addressed my concerns and considerations. Provided a fair quote. Had them do air sealing before blown insulation. I had some doubt they could adequately perform the air sealing to my satisfaction because of the age and unique qualities of my home. The offered to perform free before- and after- blower door tests to demonstrate the effectiveness of the air sealing before blowing the attic insulation. They blew the insulation well, and cleaned up afterward. A couple of days later, I received a call from the manager, Ryan, who informed me that I had overpaid them. (I had paid them a deposit that I forgot about). So I appreciated the honesty. Great job! I wouldn't hesitate to use them again!