The Pool Guy

4.7
29 Verified Reviews
Write a Review
HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

93% Recommended

7 Years In Business

Company Details

  • Bilingual

Contact

2809 Hunt St
Kerrville, TX 78028

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
Five Years With HomeAdvisor
20 Homeowner Reviews

Service Details

    Areas of Expertise

    • Pool Maintenance
    • Pool Repairs
    • Pool Liner Installations
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Trip Charge May Apply

    Ratings

    4.7
    29 Verified Reviews
    • 5
      27
    • 4
      0
    • 3
      0
    • 2
      1
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality

    Reviews

    Write a Review
    Showing 21-29 of 29 results
    5.0 Frances P. Fredericksburg, TX
    1/22/2021

    These guys are the best. They are always only a phone call away if you have a question or problem and are willing to help. They come out whenever I have a problem even if itâ  s late in the day or on the weekend. I would 100% recommend The Pool Guy.

    5.0 Allysen C. Center Point, TX
    1/13/2021

    Donâ t look any further than The Pool Guy for pool maintenance and restoration. Jorge and Alex are great! They came highly recommended from a pool store in Kerrville. We never have to worry about our pool, we just walk out to a beautiful, sparkling pool everyday!

    5.0 John C. Cedar Park, TX
    11/19/2020

    George The Pool Guy was great. Great communication, easy to work with, and did great work at a reasonable price.

    0.50 John D. San Antonio, TX
    6/3/2020

    Terrible service. Poor work quality. No show, and quit after specific text and conversation regarding poor cleaning practices.

    Response from Company:

    We showed up when we were supposed to, we made extra trips free of charge to satisfy John, but he became upset when he asked for additional services and I notified him that the additional service would be an additional cost. Every time he would get an invoice from us he would request a discount because leaves would blow in the pool after we had already left. I have been telling him for over a month to get electrical issues in the pool fixed with an electrician but he still has not done. He claimed that my brother did not show up one day when he did and it is on the customer's camera footage. I ended up having to quit after he became...

    5.0 Cress G. Fredericksburg, TX
    5/31/2020

    5.0 Bea K. Kerrville, TX
    11/20/2019

    They were very professional on how they provided the service here in my home. I had an issue on a holiday and they came over right away and addressed that issue so I'm very content with their service.

    5.0 Mrs. C. Kerrville, TX
    11/20/2019

    He is very responsive and does a great job

    5.0 Carolyn T. Kerrville, TX
    11/11/2019

    I have been working with Jorge for several years and he is very professional, experienced and responsive He is knowledgeable about all aspects of pool maintenance and repair,

    5.0 Carolyn N. Kerrville, TX
    11/11/2019

    I am in real estate and I refer people to Jorge all the time. They have been very pleased.

    Showing 21-29 of 29 results Showing 0 of 0 results
    Page 3 of 3

    Photos

    The Pool Guy
    13
    Our work

    Find More Pros

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change

    Required
    Required
    Required
    Required
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.

    • Book with Confidence
    • Cancel or change appointment at any time
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.