Smith Roofing & Exteriors

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8 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Roofing
  • Siding
  • Windows, Gutters & Doors
  • Deck & Patio
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.8
35 Verified Reviews*
  • 5
    31
  • 4
    3
  • 3
    0
  • 2
    1
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 35 results
5.0 Tricia Waldron Google Review
5/20/2024

Great job by these professionals! Davis, Brad, Joseph kept us informed throughout the process. Very happy with their attention to detail. We highly recommend them. New roof is stunning.

5.0 Jeff Lamy Google Review
5/19/2024

Look no further for your roofing project! The Smith Roofing experience was a pleasure and a breeze from start to finish. Upon calling the office, with just a few questions I had an appointment for an inspection scheduled. Soon after, I received an email confirmation which included a photo of my inspector, John Sims, and a brief summary of his previous experience. With inspection day quickly upon us, John arrived a few minutes early and went right to work. After inspecting both the exterior and interior (via the attic), we agreed that due to age and a few broken/missing shingles, a new roof was in order. John took his time in explaining all the options, complete with samples of the underlayment, shingles, pipe flashing, and more. I was advised that he would have a quote to me that evening. As promised, I received the quote a few hours later. Unlike a couple of other quotations I had recently received, all items that would be included, along with a thorough explanation of parameters under which the work would be completed was presented. Additionally, unlike the others, the initial quoted price was fair and exactly in line with what I expected based on my research. No haggling needed! After agreeing to the quote, I received a contract to e-sign the very next business day and my deposit was made. I was advised that I should receive a call in the next week with a scheduled date. Once again, as promised, the next week I was called with an install date. Fortunately, the weather cooperated, my materials arrived the day before as planned, and my crew arrived promptly at 7:30AM the next morning. They were lead by Project Manager Brad Tindell who could not have been any more professional. Large tarps were placed in all locations that old roofing materials would land and the crew was soon topside removing the old roof. A little more than an hour later the old roof was off and install began. The bulk of the crew was done with work by 3:45PM. Brad stayed for about 45 minutes after that, during which time he did a VERY thorough cleanup and completed final inspection. After collecting final payment and answering some final questions, he had his dump trailer hooked up by 4:30 and departed. My personal post job inspection of the property revealed merely a few random pieces of my old underlayment that had blown clear of the tarped area, maybe (10) 1"x1" pieces at the most. More importantly, I am writing this review 9 days after job completion and I'm happy to say not a single nail has been observed on my property. Closing actions included a follow up text from John the day after to make sure I was happy with the work, as well as a request for a final e-signature signoff to close the contract. After I completed that, I received some photos of the job to provide my insurance company, as well as an email with my warranty confirmation number, the office had filed it on my behalf. To say I was impressed would be an understatement. Everyone I came in contact with was friendly, knowledgeable, professional, and did exactly what they said they would either on time or early. John Sims and Brad Tindell are both TOP NOTCH. I would also like to recognize the often unsung heroes of any job like this, the office crew. Courtany and Bennet were an absolute pleasure to work with. As you can see in the final photos, the roof came out great and I look forward to many years of peace of mind knowing that high quality products were installed correctly by a fantastic company. You can't go wrong when choosing Smith Roofing & Exteriors for your roofing project!

5.0 Barry Sharp Google Review
5/17/2024

I have known Chris for years. He is honest and his team’s work is impeccable. I would definitely recommend Smith Roofing & Exteriors for any of your roofing or renovation needs.

5.0 Gordon Perrin Google Review
5/15/2024

Super excited we have a great looking new siding, gutters, and deck. Our Project Managers Paul Slack and Kris Geyer were easy and great to work with and the projects took no time at all to do. 10/10 would use Smith again. Thanks guys!!!

5.0 Darcey O'neill Google Review
2/11/2024

Updated: I used Smith Roofing to do a significant exterior project - gutters, trim and siding. I found them to be an honest company with a quality focus. The teams who worked on the house were hard workers, respectful and cleaned up each day. If they had questions they asked instead of guessing. My project manager Paul was a proactive communicator so I always knew the status of the project. Both he and Chris were patient with my (many) questions - curse of me too being a project manager. There were no surprises in my project. Thanks guys. After some initial miscommunication on getting the project going, the group took accountability and remedied the issue swiftly. Sounds small, but it’s not often companies genuinely take accountability and want to turn things around. I’m glad they did, because I’m thrilled with the outcome, and they’ll get my business in the future. Before and after attached. On to the next project!

Response from Company:

Darcey, thank you so much for your thoughtful and detailed review. We're thrilled to hear that you are pleased with the results of your exterior project and that our team met your expectations for quality and professionalism. We sincerely appreciate your recognition of our team's hard work, respectfulness, and dedication to maintaining a clean work environment. It's wonderful to know that Paul and Chris were able to address your questions and keep you informed throughout the process. We also want to acknowledge and thank you for your understanding regarding the initial miscommunication. Taking accountability and making things right is something we strive to do in every situation, and we're glad it made a positive impact on your experience. Your feedback is invaluable to us, and we’re grateful for your trust in our team. We look forward to working with you again in the future.

5.0 David D. Oak Ridge, TN
10/7/2022

James and Jonathon are great guys doing great work. They repaired a leak around my chimney using a better method than original. I am impressed and confident in their work.

5.0 Carolyn R. Knoxville, TN
11/1/2021

Everyone who worked on the project at my home were on time, professional, and courteous. Courtney was very efficient in coordinating all the schedules and keeping me informed at all times. Brad did a great job overseeing the roofing and making sure the job was done and everything was cleaned up afterward. Wyatt and Andy did an expert job on water damage under gutter area. Good to find a business with people that show up and keep their word.

5.0 Benjamin S. Chandler, AZ
8/10/2021

Mike Weaver and his helper, Jesse, did a "reloading room" build-out with cabinets and butcher block top. I asked the company to make it look like furniture and it compliments the room nicely! Excellent job!

5.0 Dottie V. Lenoir City, TN
7/7/2021

Brad was punctual, knowledgeable and professional. I will definitely use Smith Handyman Services in the future and request Brad as my technician.

5.0 Priscilla B. Knoxville, TN
5/26/2021

My project was rehanging a towel rack and removing a hex wrench from a sink drain. Kurt Boller was the service provider who did these tasks competently and quickly. He explained clearly why the towel rack had come down and then reinstalled it. He was very personable and knowledgable. It was my first experience with this company and I will definitely call them when the need for their help arises again!

Photos

Smith Roofing & Exteriors
7
Deck & Porch Upgrade
6
Siding
3
Roof Replacement
3
Roof Repair
2
Siding Before & After
3
Metal Roof Replacement
Exterior Siding & More
3
Roof Replacement

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