- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process78% Recommended
14 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 12:00 AM - 11:59 PM
- Tue: 12:00 AM - 11:59 PM
- Wed: 12:00 AM - 11:59 PM
- Thu: 12:00 AM - 11:59 PM
- Fri: 12:00 AM - 11:59 PM
- Sat: 12:00 AM - 11:59 PM
- Sun: 12:00 AM - 11:59 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Long Distance Moving
- Local Moving
- Storage
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 33 results
1.0
Dav W.
Los Angeles, CA
5/26/2026
I had a terrible experience with Neatly Moving & Storage during a cross-country move. They picked up my belongings and promised delivery within 5-7 days, but it took a full month. They were consistently dishonest about the location of my items and charged numerous fees that they had explicitly said over the phone would not be charged When I called to get updates on my furniture, Joan (assistant to the manager) was extremely unhelpful and disrespectful. She raised her voice and screamed at me when I asked questions, and I caught her in multiple lies This was one of the most stressful moving experiences I?ve ever had. I would not recommend Neatly Moving & Storage to anyone
Response from Company:
Hi Dav, Thank you for sharing your feedback. We're genuinely sorry to hear that your move was stressful ? a delayed shipment is frustrating, and we understand that. Delays are rare in our operations, but they do occasionally occur across the transportation industry, and we regret that yours was one of them. That said, we must respectfully address some of the other claims made in this review. Regarding fees: All charges ? including the shuttle fee, which was discussed at least four times prior to booking ? were disclosed in full before your move. You were offered the option to purchase your own packing materials to reduce costs, which is accurate. However, that option does not eliminate labor charges for our team's time and services. We stand fully behind our pricing transparency. Regarding our staff: We take allegations of unprofessional conduct very seriously and audited the call recordings in question. We found no instance of anyone raising their voice or screaming. Our team is held to a high standard, and we will continue to monitor that. We also want to note that a chargeback was attempted for the full cost of your move and was not successful. We wish you all the best going forward, and we remain committed to providing honest, professional service to all of our customers. If there's anything our customer service can do for you please don't hesitate to contact them. Warm regards, Neatly Moving & Storage
5.0
Shira B.
Encino, CA
5/6/2026
Moving is hard! The team from Neatly that moved us over the weekend was incredible. They were helpful, incredibly hard working, and really sensitive to the emotional and exhausting process of moving. They were patient with our indecisiveness, efficient with our time and handled everything with kid gloves. The process of getting an estimate was incredible reliable. They conduct a video walk-through of your space, tally everything up and then send you an extensive breakdown of the cost. The all-in pricing is also great, because you don't have to worry about people working slow (they are not hourly) and you don't have to worry about up-charging or over utilizing packing materials because it is all included. Moving day was incredibly long, and this team didn't complain once, and they really made the experience manageable. HIGHLY RECOMMEND!!!!
5.0
Tom H.
Redondo Beach, CA
12/9/2025
They Did Great!!
5.0
A J.
Concord, MA
11/18/2025
We moved to San Fernando to Boston, and this company was a charm to work with. Flawless. I would hire them any day of the week.
5.0
Mark C.
Pasadena, CA
8/30/2025
Thank you so much to Rodolfo, Raul & Ruben for helping us to move to our new home yesterday Aug 28, 2025. I highly recommend this Moving Company their people are very helpful, respectful, kind & very professional. They helped us to disassemble some of our appliance & furnitures and assembled . Thank you to the Manager Joan she’s very attentive to our needs and also to Fernando who is very helpful for giving us honest price quote and very patient. Keep up the good work guys. So happy to meet you guys especially Rodolfo, Ruben & Raul.
5.0
Saundi A.
Bronx, NY
7/19/2025
The moving service was spot on. They showed up on time and helped with an out of state move. The service was quick, yet not rushed. I felt they were on time for both pickup and the dropping off process. I had several questions before, the day of and after the move and they were always kind and curteous.
5.0
Kijana A.
Los Angeles, CA
2/14/2025
They kept me up to speed on delays and gave me an ETA and arrived on time. They were quick and efficient in moving items with care. They were friendly and worked well. The move was over quickly and below the quoted value. So happy with the move results. Especially on Super Bowl Sunday.
5.0
Deondis C.
Northridge, CA
3/19/2024
Great team! Quick and efficient!
N/A
Tom B.
La Mesa, CA
12/1/2023
GOOD JOB
N/A
Gabriella S.
Playa Vista, CA
5/19/2023
Have not move yet will move this weekend.
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