Secure and Alert Systems, Corp.

On the heels of a vehicle and garage break in we decided it was time for an alarm and a camera system. I did a fair amount of reading of reviews here and a few other sites. I noticed a trend that "Premier Security Solutions" www.alarmguys.net 916-674-2503 kept coming up as highly recommended. So I went to Alarm.com filled out a request for contact and that day Deana of Premier Security gave me a call. We scheduled a time and date and had John Briggs (who I later learned was the owner) come out and talk to us out our wants. John was prompt, courteous and extremely knowledgeable of security. He asked me why an alarm and cameras? What did I think I needed? Have I had an alarm before and with who? What did I like and dislike of them? Then we talked about each of those and then I said I think to secure my house I needed these X items. We looked around and walked and he said yep, no need for a cookie cutter package and sold me only what I needed not. Come to find out Premier Security doesn't sell packages and each system is unique just as each of our houses are. I upgraded the control panel and added the fire dept link as well. I have all the remote features on my cellphone, arm disarm, view status etc. My monthly monitoring charge is comparable to that of another corporate security company. I will be contacting my homeowners policy holder to inform them of the smoke alarm linkage for a rate reduction once I get my alarm certificate. Now to the cameras! WOW! I am thoroughly impressed by the resolution, playback, day and night vision and record audio/video features. I can see the blades of grass blowing in the wind. Please understand my vague limiting of information as I don't want to give to much of my home security away. I can also view live remote streaming to my phone in both Audio and Video. All in all not only have I added to the safety of my home and those of my neighbors , increased my property value, the monies I did spend were paid to a business whose address is in Rocklin, CA. So if you are thinking of an alarm or cameras give them a call and see what they can do for you. I will not receive anything in return for this post, but please feel free to tell John or Deana that you read yet another positive review about them.

deana was great!!!

I wish I could give Premier Security Solutions more stars! Jon, Deana, and Phil were great! They were all so patient and took the time to make sure we had a total understanding of our new system. They were so nice to work with! You will not go wrong trusting them to provide you the security for your home.

If I could give them more stars I would! They were fantastic to work with. All I can say is they were true professionals and went above and beyond to take care an issue with the accidental cutting of wires to an alarm system by another service company. I would and will highly recommend them to anyone.

The owner came out to solve my problem as it was an emergency and his workers were all assigned. He was knowledgeable, efficient, and timely.

Deanna was great through the whole installation. She answered all of my questions and made sure I understood everything. The installer arrived on time and did a great job. Jon's initial consultation was also very throrough.

Excellent service! On Monday night at 6:30pm (9/12/16)I received a call from one of our renters indicating the alarm went off and she could not turn it off. Not knowing who to call I looked up alarm services on the internet, filled out the information and within 10 minutes received a call from John. I explained the situation, gave him the renter's phone number and he took care of the problem. Happy renter, Happy landlord! Again, excellent service!! Thank you!

Deanna is very helpful and knowledgeable on the phone appointment was made. Jon was very prompt and efficient with the install. Returned promptly for sensor on oval door frame. Very happy with the service.

I was going crazy trying to figure out how to dismantle my security system and could not get help through ADT; I very much appreciate the prompt and efficient service

Quality of equipment is 5.0. Jon who installed the alarm is an expert on this line of work. Prompt. Deanna is a very good ambassador of the company.