Saunders Insulation Specialists

Great customer service

I strongly advise against hiring this contractor for attic insulation work. I hired them in the summer of 2022 to remove vermiculite and install attic insulation. We had just purchased the house and we were in a hurry to complete this work before we moved in. I made the mistake of trusting them when I should have asked more questions and solicited quotes from other firms. Lessons learned and we paid a price. First problem: proposal stated that the contractor would submit paperwork for a $4000+ rebate on vermiculite removal. I checked on the claim status about 3 months later, and the organization processing rebates did not have any application on file for my address. The contractor claims they lost it, but I never received documentation that it was ever submitted. It took over a month to get the required documentation from the contractor and submit the rebate request myself. Second problem: I was overcharged $400 for installing 2 flex ducts for the bath fan. I later discovered that the attic already had insulated flex ducts. We did not need new ones. The contractor removed insulation from the existing flex ducts (without explanation) during the installation of blown-in cellulose, and they piled up cellulose around the ducts. A later energy audit found condensation on the roof decking due to uninsulated flex ducts. The contractor refused to refund the overcharge or replace the flex duct insulation. Third problem: the energy auditor noted that the blown-in cellulose was not properly leveled. The peaks and valleys of cellulose in the attic left multiple areas with R38 or lower insulation.

They came when they said they would and stayed until it was done. Cleaned up after so I only had a little area to clean. I would recommend them to others.

The work was done efficiently with thorough communication before and during the work.

Saunders installed a bath exhaust fan and light as well as attic insulation for us. Very professional and efficient - a timely installation, performed very soon after contract was written. Great people to work with and great cleanup after. Highly recommend. Also Home Advisor worked well; contact was made within hours of submission.

We were very pleased with their service. They did not oversell, they did what they said they would do, for the price they said they would do it. They were neat clean and efficient. I would recommend this family-owned business did anyone.

Joshua K.

Steve was great to work with.He was informative,on time and on budget.He made sure the job was done correctly,so that the next step,a new boiler could be completed on time.I was treated like family and the best compliment I can give is that I would call him if I ever need asbestos removal again!

Steve was able to meet with me the day after he received the referral and arranged the project to be done the following day. He answered all questions, and was easy to work with. Shawn was also easy to get along with, and answered any questions I had. The guys did a good job cleaning up when they were done. My home was noticeably warmer the evening they finished the job. My indoor thermometer registers a degree or 2 higher than the thermostat is set at.

overall a very good experience