Richard's Plumbing & Electric

This plumbing operation is trustworthy and efficient from the getgo to the invoice. Hurricane Milton destroyed our outdoor shower enclosure. It smashed the plumbing fixtures. I called Richard's Plumbing and Barbara set up a service call right away. Ericson texted before his arrival and he was courteous and professional from the time he arrived to the time he departed. First he gave me a reasonable estimate. I OKed it. He had all the plumbing parts in the truck. The work was done to perfection and cleaned up. The final cost came in low on the estimate range. I highly recommend Richard's Plumbing and will use them again. Tom Ney

Do not use Richard's Plumbing!! My toilet was stopped up last week, Monday June 3rd. I had used Richard's in the past and was satisfied with the results so they were my first phone call. Shawn, their technician showed up in less than two hours, which I thought was a great sign. He spent less than 20 minutes snaking out the line and told me the issue was flushable wipes. I thought this was strange and even questioned it because we haven't even purchased wipes in 5 years, after I had been told by Richard's in the past, that flushable wipes clog the lines and aren't actually supposed to be flushed. I should add that I keep a basket on the back of the toilet that someone could assume is wipes if they do not pick up the package and realize that's not what it is, I'm sure Shawn saw this. I paid $352. To my horror, FIVE DAYS and a house full of people later, the toilet stopped up again. This was Saturday, so I knew it would be unrealistic to ask them to come out for free but thought it would be fair to not be charged the additional weekend fee since they were supposed to have fixed the problem earlier in the week. I was told in a very curt manner that Richard's does not guarantee their work and not only would I have to pay the full $352 again (after just paying $352 five days prior), I would have to pay an additional $176 on top of that to come out on a Saturday! That came out to be another $528 for less than 20 minutes of work!!! I was informed, almost chastised, that he could see in the paperwork the problem was the wipes (again, I have not purchased flushable wipes in 5 years) and I probably have more wipes clogging the lines. I then called another plumbing company, Plumbing Today, who not only came within hours, but also did not charge an additional fee to come on a Saturday. Plumbing Today spent almost two hours investigating the problem, removing the commode, and fixing the issue. I was told there were NO wipes found and the problem was that there were roots forming around the ring at the base of the commode. If Shawn with Richard's Plumbing would have done his job and not made assumptions, he would have discovered this during the 17 minutes he was at my house and I would not have had to pay a plumber twice!!! I fully regret tipping Shawn and offering a cold beverage. I will now and forever think of Richard's Plumbing as lazy "money grab" plumbers and will tell anyone and everyone I come in contact with to NEVER USE THEM EVER!!!!

They did the job right and efficiently.

Our plumber was knowledgeable, professional and did an excellent job of explaining what he was doing. The installation was done very well and I would hire him again. Highly recommend!

Work was professionally and timely done!

Easy scheduling, prompt service, helpful explanation of the job.

Very professional, quick and efficient.

Quick and effluent. Very professional and polite.

Thank you. Called in the morning through circumstances had the water heater installed by afternoon in mobile home. Technicians were outstanding, did a great job of getting old out new one in. Thank you

Thank you. Called in the morning through circumstances had the water heater installed by afternoon in mobile home. Technicians were outstanding, did a great job of getting old out new one in. Thank you