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38 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Garage Door Installation
  • Garage Door Repair
  • Garage Door Opener Installation
  • Garage Door Opener: Repair, Service and Adjust
  • Senior and Military Discounts
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
59 Verified Reviews
  • 5
    51
  • 4
    7
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 59 results
5.0 Steve H. Cincinnati, OH
7/12/2024

Wonderful professionalism; great work. Done right. Worry free. Three year warranty. Exceeded expectations.

5.0 Lori C. Cincinnati, OH
4/17/2024

They repaired my garage door quickly and did a great job

5.0 Deborah O. Cincinnati, OH
3/10/2024

Our pro was professional and took the time to educate us on our repair options!

Response from Company:

Happy to be of service, Deborah! Thank you for the 5 star rating!

4.5 Steve P. Cincinnati, OH
9/28/2023

Our project was to do preventive maintenance: lubrication, check release mechanisms and program a new remote control. The two technicians were on time, professional and explained what they were doing.

Response from Company:

Glad our team was able to help, Steve. Thanks for the review!

5.0 Pete S. Cincinnati, OH
9/17/2023

Friendly and informative individuals who gave me my quote and worked to install our door. I felt comfortable that it was being done right.

Response from Company:

We take pride in offering our customers the best service with the best service parts in the industry. Thank you for the review and 5 star rating!

4.0 Vonise S. Batavia, OH
9/2/2023

It was a quick and easy job and done in less than 10 minutes. Then they told me the price, which I thought to be very high. This is my fault for not asking ahead of time. I was embarrassed because I didn't have that much. He adjusted the price to meet my budget. He said I should have known the price, but I hadn't hired anyone to do any work for me so how would I know.

Response from Company:

We apologize for the confusion around pricing. Our technicians are trained to offer repair recommendations based on safety, cost-effectiveness, and value to each individual customer. If you have any questions about your charges or our warranty, please don't hesitate to reach out to our office.

5.0 Jeff H. Cincinnati, OH
7/4/2023

Called quickly and came out same day. Work was quality too.

Response from Company:

Thank you for the review and for supporting our local business, Jeff!

4.5 Jeff F. Loveland, OH
4/26/2023

David arrived right on time. Provided his assessment to repair the door and was completed in less than 2 hours.

Response from Company:

Glad we could help, Jeff!

5.0 Deborah O. Cincinnati, OH
3/15/2023

Same day service was excellent! Thank you!

Response from Company:

Glad we could help, Deborah! Thanks for the 5 star rating!

1.0 Elizabeth F. Melbourne, KY
2/8/2023

My four-year-old garage door stopped working correctly and I had Precision come out to look at it on 2/3/23. The technician, Trevor, was very polite and personable, however, their prices are outlandish! I was told in my quote that I needed all new rollers, garage door openers, and springs, with a total estimate of $3,104.79. I chose to pay the $105 service call fee and seek a second opinion. Another door company came out and said everything looked great, but I would need to replace my garage door opener in the next year. The other company adjusted the tension on the chain, lubricated some parts, and the door is once again working fine for a total cost of $180. Since I now know I will need a new opener soon, so I started pricing them. Precision quoted me $1,369.09 for a Lift master 84501 belt drive LED opener. When I priced the same opener at Lowes, it is $689 installed! Overall, this company will try to get you to complete unnecessary, terribly overpriced repairs.

Response from Company:

Hello Elizabeth. We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendation based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues that did not pass our safety inspection and will continue causing complications, including rusted center bearings, problems with the opener and rollers, and failing springs that were the wrong size for your garage door. Getting your door to work properly and safely is always our top priority, and we disagree with the "bandaid" approach many other garage door companies follow that might get your garage door working today, but don't guarantee it will continue working. Please let us know if you have any specific questions regarding your estimate or if you would like to discuss your concerns with management.

Photos

Precision Door of Cincinnati
55
Before and After Photos
23
Repair Services
47
New Doors

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