Pivotal Basement Solutions

Book Now
Book Now
HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

10 Years In Business

Company Details

Contact

1502 Noel Drive
Metamora, IL 61548
http://pivotalrepair.com

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: 9:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Basement Waterproofing
  • Foundation Repair
  • Basement Wall Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
40 Verified Reviews
  • 5
    38
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 31-40 of 40 results
5.0 Richard T. Peoria, IL
8/1/2019

This is an amazing group of people who work work well together and care about the quality of their work. After spring flooding we had an interior waterproofing system installed which required over 200 linear feet of foundation trenching to install a water collection system and 2 sump pumps. Darrin was incredibly thorough with the system design and answered dozens of my questions. Andy did a great job working around our schedule. Jeff and his crew did the job quickly and professionally. I do a lot of my own home projects and I'm particular about my home repairs. This group went beyond my expectations from the trenching itself, installation, pea gravel fill and concrete foundation repair (which was flawless). The crew kept the work site tidy and clean and were respectful and hardworking. I would hire them again in a heartbeat.

5.0 Erik B. Bloomington, IL
7/27/2019

Project completed as expected.

5.0 Shirley R. Morton, IL
7/23/2019

This company and it's employees are top notch. Darren came to our home and went over every detail of the job to be done. Darren followed it through to the end and beyond by checking back in with us to make sure all was well. The workers that came into our home were professional, respectful and thorough, and went above and beyond to make sure the job was done correctly and thoroughly. We have hired them again for the rest of the basement. I would recommend this company 100% to anyone who needs this service.

5.0 Bonnie M. Peoria, IL
7/6/2019

They are a wonderful group of guys and I trusted them completely in my house. They did a great job, were thorough and cleaned up after the work. I highly recommend them.

Response from Company:

Thank you, Bonnie! Your kind review and recommendation is much appreciated. It was our pleasure serving you. Pivotal Team

5.0 Mona S. Pekin, IL
6/21/2019

This team has been the best! From the beginning they made sure they were working to give us the best solution. They didnt want to oversell something we didnt need. So after doing all our investigating we all agreed that we definitely needed our whole basement done. I cant say enough about the integrity of everyone involved in this company. From the first call being responded immediately to the follow-up afterward. There were no hidden costs or surprises. They absolutely stand behind their work. (we had a problem, not due to them, but they came out in 30 min. to see what was happening) That impressed me & we knew that they would absolutely stand behind their work. We were informed as to scheduling, everyone was on time, worked diligently, & respectful. Its not often you find a company that stands out like this one, so I am happy to recommend them.

Response from Company:

Thank you for your kind review, Mona. It was our pleasure meeting you and serving you. Very much appreciated! - Pivotal Team

5.0 Georgetta S. Kingston Mines, IL
6/16/2019

They did great work in less than the time stated. All of them were easy to deal with and took the time to educate my husband and I on exactly what our options were.

Response from Company:

Thank you, Georgetta! It was our pleasure to meet and serve you and your husband. Thank you again for your business! Pivotal Team

5.0 Julia K. Morton, IL
5/20/2019

Pivotal Basement Services has integrity. The account manager was great to work with taking his time to measure and give me the best alternatives. The 2 workmen were very respectful of my house and of my time. Very clean, making sure they did not hurt my walls when bringing items in and cleaning up after the end of the day. Very nice men, very respectful and hard working. The owner was great to work with awesome. Fabulous work and I would highly recommend them.

Response from Company:

Thank you for your kind review, Julia! It was our pleasure serving you!

5.0 Kevin E. Magnolia, IL
1/14/2019

Pleasure to work with.

Response from Company:

Thank you, Kevin! The pleasure was all ours.

5.0 Mark G. Williamsburg, VA
1/14/2019

Best quote I got for some basement work I needed doing. Very accommodating and changed their schedule to meet my schedule. Highly recommended

Response from Company:

Thank you, Mark! Pivotal appreciates your business and you taking the time to share your feedback. It's been our pleasure serving you!

5.0 Jorge antonio R. Peoria, IL
10/9/2018

Very professional and customer service oriented company. high sense of urgency and flexible to accommodate to my schedule.

Response from Company:

Thank you, Jorge! We appreciate your kind words and the opportunity to serve you. Much appreciated!

Photos

Pivotal Basement Solutions

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.