Pivotal Basement Solutions

Jeff and his crew waterproofed our basement last February after we dealt with water leakage issues for three years. They did a tremendous job for us and finished the job in a timely manner and on budget. As proof of the quality of their workmanship, our basement was bone dry after the 5.5 inches of rain that fell on Metamora/Germantown Hills, and the greater Peoria area on July 15. Thanks to Pivotal, I'm not bailing out my basement this morning. Thanks again Pivotal--you're the best in the business, and we are so happy our neighbor recommended you to us.

Darrin explained everything perfectly and had multiple solutions and recommendations.

Pivotal Basement Solutions are highly recommended for foundation repairs & waterproofing for good reason. After meeting with Andy & Jeff the first time I knew this was the company for us. Honest, prompt & professional. So easy to talk to & answer any & all questions. They finished the job in a timely manner, working steady all day & most of all treated our home as if it was their own. A family run business with a great reputation. Thank you guys for a job well done. Tom & Julie Svendsen

Jeff and his professional team did an outstanding job waterproofing my garage foundation. I am so happy with the results. Highly recommend this company.

Over the past number of years I have had a variety of issues with my basement to the point that it has become unusable as living space. The detriments included seepage, some flooding, mold/musty smell and cracked/bowed walls. Over time these problems have become more severe. An adjoining crawlspace suffered from some of these symptoms as well. I read enough to know a de-watering solution was needed. I suspected it would be a sizable project and I was wanting to hire a team with considerable experience that would take a consultative approach to the solution I needed rather than just closing another sale. Pivotal was the perfect choice. They know the technologies and the proper installation methods. I would expect those qualities with any company that is reasonably competent. The difference with Pivotal was the people. I honestly do not know how they could have been more helpful. They answered all of my questions, communicated well, they were always on time, and did exactly the things to which we agreed. Integrity is clearly a very high priority with everyone in their company. Projects of this type are extremely demanding physically and every employee who was involved in this work was up to the task demonstrating a very positive attitude and strong work ethic. I cannot say enough good things about this group of people. The work was completed 3/18/2020. At this writing we have not had any severe weather yet so this review is not about the system which was installed. Its effectiveness remains to be tested (but, I am confident my problems are solved). I do know this. The people at Pivotal are great to work with, and they made the entire project as painless as it could possibly be. One afterthought: Let me offer a bit of advice to those considering this type of project in their basement. I did not anticipate (even though Pivotal made it clear) the removal of some of the existing concrete floor creates a significant amount of dust. We had a number of things on stand-alone shelving which we moved away from the walls to the centre of the basement out of the work area. I merely hung plastic sheeting from the floor joists above creating a plastic wall to block the dust. This had minimal affect and was insufficient. I highly recommend taking the time to ensure everything you choose to leave in your basement during the process is well covered and even taped to minimize the settling dust. Most of my things were in plastic tote containers which helped considerably. But, covering those and the non-protected items with garbage bags or wrapped in sheets of plastic would have been a better choice as now I get to spend some time removing a fine layer of concrete dust from everything. A word to the wise....

Worked well with Andy and his brother and the workers doing the work in my home. They communicated well, were open to questions and explained the work they were doing. This is hard work and they were great to work with. I would recommend them for anyone looking to water proof their basement.

Great group of guys to work with from start to finish. Highly recommend this company for all your basement solutions.

Very friendly and family oriented company to do business with. They go through everything being done and explain why it is happening. Also, they are so willing to answer my questions to clarify what it all means. No question is deemed irrelevant. The gentlemen doing the work are awesome. They clean up the worksite daily. It looks like they have not been here.

Came on time and did the work that was promised - now I need to wait and see if it leaks after it rains a lot

A terrific family owned business! We had real water problems. They worked us into their schedule much quicker than I could have expected, and got a job I thought would take a week done in two days. It rained 4 12/2 inches in three days here and the basement is dry. Nice folks and they really work hard. Best experience I ever had with any contractor whatsoever.