Phoenix Properties Contracting, LLC

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Learn about our screening process

12 Years In Business

Company Details

Contact

27 Cunningham Ave
Glens Falls, NY 12801

Hours

  • Mon: 8:00 AM - 7:00 PM
  • Tue: 8:00 AM - 7:00 PM
  • Wed: 8:00 AM - 7:00 PM
  • Thu: 8:00 AM - 7:00 PM
  • Fri: 8:00 AM - 7:00 PM
  • Sat: 8:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • all remodeling needs
  • Bathrooms
  • Kitchens
  • Electric
  • Plumbing and Heating
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
17 Verified Reviews
  • 5
    16
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 11-17 of 17 results
5.0 Cyndi V. Warrensburg, NY
5/5/2019

Scott and guys went beyond expectations everything I asked was done without questions or problems. Would hire them again in a heartbeat

0.50 Cherie L. Hudson Falls, NY
5/1/2019

My dream bathroom is incomplete after almost 6 weeks (this was supposed to be a(2-3week) job and looks like an armature did the work that was done. The contractor also damaged other parts of my home such as walls, doors, carpets and my kitchen tile floors. He left a final bill on my island for us to find when we returned home from work and when we contacted him via phone asking for a sit down to go over it he ignored our call. The bill also charged for items we did not get such as granite counters among other things! And clean up- forget it! Beware of this contractor!

Response from Company:

In response to the review submitted by Cherie L., it is imperative to my business and my customers to refute this misleading post. This initial contract was completed in the estimated time frame of 2 - 3 weeks; however, this writer contracted the flu and was unable to work for 10 days. It is important to note that my employees continued to work through this time. This job time frame was extended due to the clients' need to find unusual problems. She continued to find problems, made it difficult to schedule with my employees, and made it impossible to complete additional tasks in time. Our company did not damage her home. She did complain of minor blemishes on walls or doors; however, these could have been from a small child or everyday living. Although I determined my company or employees did not cause these issues, I fixed them at no charge. I received daily calls and text messages demanding more repairs to be fixed. I found this client to be verbally abusive and difficult to please. This client chose her countertop, which is quartz - not Corian. She initially wanted granite; however, the color she wanted was only available in quartz. We honored her decision and did not charge extra for higher quality and higher priced countertop than granite. I left the completed bill on the counter of this home. I received an inflammatory message from Mr. L. on Friday evening after we had left for the weekend stating I would be lucky to get 1/2 my bill. A week later, I received a certified letter refusing to pay for services and products. Prior to this review, I have held a high rating due to my professional status and care for the work I provide to my past and current clients. I typically, go above and beyond, due to my personal and professional ethics.

5.0 Donna K. Amityville, NY
10/5/2018

Very "upfront" about work to be done and cost. Work was completed in time frame we outlined with them. Very open to items we needed and /or changed. Very open to changes as the project went along. We will be using them for future projects. Very happy with the new bathrooms.

4.5 Andrea E. Queensbury, NY
5/12/2018

Great job and very easy to work with. Went out of their way to make sure we were satisfied. Look forward to working with them again. waiting for final bill so can’t comment on that. Original estimate was very reasonable, but I did add so wiorking out final bill.

5.0 Brenda D. Gansevoort, NY
1/5/2018

The owner, Scott is very thorough and concerned about getting the job done and done correctly.

5.0 Katelyn M. Glens Falls, NY
7/5/2017

He did a complete remodel for me, did extensive work was very detailed and responsive. He exceeded my expectations!. He will be doing more work for me coming up. He was wonderful not only to me but to my children as well. Him and his crew were courteous, hard working and great craftsmanship were very knowledgeable, they explained to me everything thoroughly. He worked 12-18 hour days to accommodate my needs an wants!

5.0 Jodi H. Glens Falls, NY
6/26/2017

His business sense is that he is straightforward and honest! Great communication above any one else. A real gentleman.

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