Once & Done Waterproofing Solutions, LLC

In the last few years, we've been getting huge puddles of water all over our basement floor. Never happened before. Some stretched all the way across the floor. Took hours of work with a shop vac to suck it up and days for the floor to dry. In mid-September, we hired Once & Done Waterproofing. They had the lowest price and specialize in our kind of problem. Work was completed in just one day and very tidily done. Very hard-working crew. But it was a leap of faith waiting to see if that work would be successful. Didn't rain for weeks after the sump pump system was installed beneath our basement floor. Weâ ve now had two really heavy rains. The floor remained bone dry after each of them. A little bit of water still did come in at the base of the outside basement entrance, as expected, but it got no further than the drain they installed in the floor at the door. The real test may not come until next springâ s monsoon season. But so far, so good. Based on preliminary results, I would not hesitate to hire them.

Great communication. Beautiful job. No mess. Would highly recommend them.

We have a 150-old house with a small, unfinished, and very damp basement (but no standing water). In the summer the humidity was continuously over 70%. We bought the largest dehumidifier you can get at a home improvement center, which was unable to get the humidity below 60%. We just wanted to be able to store things there without having them ruined. We had three contractors look at it and make recommendations. The first proposed an elaborate and very expensive foam insulation approach (though he described it as "relatively cheap"). To boot, a number of his reviewers described results that were not as promised and complained that getting follow-up service was difficult to impossible. The second had a one-size-fits-all approach whereby he digs a trench and installs drainage pipes all around the perimeter. This would not only have been unnecessary, but almost certainly would not have solved our problem, which was extremely moist air. The third was Once-and-Done Waterproofing, and the owner, Jeff Johnson, proposed to install a powerful commercial-grade dehumidifier, for what seemed like a very reasonable price. We went with him. The results have been fantastic! This unit easily keeps the humidity in the mid-30% range and completely solved our problem. Jeff is a no-nonsense, straight shooter who does exactly what he promises, when he promises it. His office manager Shawn was great at communication and scheduling. Jeff gives you his personal mobile phone number and he actually answers it! We could not be happier with the results!

This company is absolutely top rank! They did everything they promised and more. Great value and great piiece of mind regarding my dry basement

Excellent work, good solutions and advise. I would definitely hire them again. Elias mourani

Jeff delivered what he promised and so far there are no issues. We needed a bigger grate by our basement door and Jeff came back and installed it without any problems. The work was done quickly and efficiently.

They are professional, honest, and finished in a timely manor.

Waterproofing and mildew removal Jeff did an excellent job of communicating what the company could do. Arrived on time for inspection and proposal. Scheduled work within 10 days. Crew arrived on time and completed the work quickly. So far, all indications are that the work was successful and the problems dealt with. Once and Done have been a pleasure to work with.

very good customer service -