HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

11 Years In Business

Company Details

  • Bilingual

Contact

4250 4th Avenue, Unit 24
San Diego, CA 92103

Hours

  • Mon: β€”
  • Tue: β€”
  • Wed: β€”
  • Thu: β€”
  • Fri: β€”
  • Sat: β€”
  • Sun: β€”
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Residential Maid Services
  • Great Customer Service and Timely Response Times
  • Call, Text or Email Us Today
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
29 Verified Reviews
  • 5
    24
  • 4
    4
  • 3
    1
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 29 results
5.0 Debra lynn M. San Diego, CA
8/27/2022

Friendly and efficient service.

3.0 Robin B. San Diego, CA
12/4/2018

I had this couple come to my house twice and arranged for the third time. I was mostly happy with the first visit but they did not allow for the full 4 hours and left early without finishing my house. The second time they were scheduled to come at 1:00 and my husband took off work to be there. Ryan then texted me at 1:37 saying that they could not be there until 3:00 and arrived after 3:00. Again, they did not finish the house and left after 3hours. On the third visit, they were scheduled to be at my house at 1:30. I had to go to work in the morning and rushed home to be there at 1:30. At 2:15 I called them and Ryan stated that they had to pick up their daughter at 1:30 and had forgotten. He did not make any effort to call to say they would be late again. I canceled their service as you cannot count on them to be there on time and they never finish the job. I would not recommend them if you expect people to be there when they say they will. Not even calling before you are late is not professional.

Response from Company:

The house was in terrible shape like never seen before. Which client didn't mentioned on phone conversation before getting a price. However, we decided to help the client like we always do for our clients. We kept price discussed on phone after finding the excessive dirtiness in the place. Obviously, this could not be done in one visit. On the second visit, the cleaning date was changed by the client so I did all efforts to fulfill her need for that specific day. Unfortunately, I had to move and rearrange schedule and communicated with the client properly without canceling service. This because she had family visits the next day or so. Then, on third visit 5 minutes away from her place she canceled the service. Life happens and unfortunately, I left the phone in one of the bags while driving from so far. So I couldn't communicate with this client on time to rearrange the scheduled appointment. I apologized! However, the client contacted me again near 1/2 hour later via text. Client texted me to talk all this negative stuff about us after canceling. After several texts, I told her to stop texting me. She ignored my request and continue to text me, looking for vengeance she tried mocking my words used in previous text message. Obviously, this is only done by someone angry and problematic.

4.5 Robert T. San Diego, CA
10/5/2018

5.0 Angela K. San Diego, CA
5/3/2018

Beyond my wildest expectations!!!! Love them😍

5.0 Kim S. San Diego, CA
11/29/2017

Very nice people, came totally prepared with everything. My house was a mess because of construction and they made everything looking marvelous again. I would recommend them highly.

5.0 Amanda T. San Diego, CA
11/5/2017

4.5 Jennifer W. San Diego, CA
10/17/2017

Great work, friendly

5.0 Dustin D. San Diego, CA
8/19/2017

Had a deep cleaning. Mercedes pro cleaning did everything I asked without skipping anything. Awesome quality work.

4.8 Cameron E. San Diego, CA
5/29/2017

great attention to detail

5.0 Andie B. San Diego, CA
5/9/2017

I contacted them from New Jersey for my son who lives in Pacific Beach, San Diego. Ryan the owner contacted me immediately & called my son right away as well... Him and his wife went to my son's apartment the next week and my son said they did a fantastic job and he was really happy with them! We will definitely be calling them back for another cleaning!

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.