McCarthy Services

4.49 |217 Verified Ratings
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McCarthy Services

4.49 | 217 Verified Ratings
Write a Review

703-334-0180

8198 Terminal Rd, Ste 100
Lorton, VA 22079
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Profile
McCarthy Services


Making it work, making it right.

McCarthy Services is a trusted name provides heating, air conditioning, indoor air quality, and efficient attic systems. Our courteous HVAC technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted 100% financing with approved credit Residential and Commercial

Service Area

  • Alexandria
  • Arlington
  • Fairfax
  • Silver Spring
  • Fredericksburg
  • Herndon
  • Bethesda
  • Rockville
  • Vienna
  • Hyattsville
  • Springfield
  • Falls Church
  • Manassas
  • Gaithersburg
  • McLean
  • Sterling
  • Takoma Park
  • Reston
  • Bowie
  • Dulles
  • Woodbridge
  • Centreville
  • Ashburn
  • Chantilly
  • Leesburg
  • Gainesville
  • Capitol Heights
  • Laurel
  • Frederick
  • Spotsylvania
  • Lanham
  • Dumfries
  • Stafford
  • Round Hill
  • Purcellville
  • Haymarket
  • Lorton
  • Potomac
  • Germantown
  • Upper Marlboro
  • Quantico
  • Warrenton
  • Greenbelt
  • Lovettsville
  • Catharpin
  • Waterford
  • Ashton
  • Clarksburg
  • Riverdale
  • Hamilton
  • Bealeton
  • Chevy Chase
  • Nokesville
  • Dunn Loring
  • Fort Myer
  • Fairfax Station
  • Temple Hills
  • Andrews AFB
  • Brandywine
  • Midland
  • Mount Rainier
  • Newington
  • Great Falls
  • Merrifield
  • Bristow
  • Bladensburg
  • Suitland
  • Brentwood
  • Beltsville
  • Clinton
  • Cheltenham
  • Broad Run
  • Oakton
  • Triangle
  • Waldorf
  • Oxon Hill
  • Barnesville
  • Spencerville
  • Occoquan
  • Fort Belvoir
  • Glenn Dale
  • College Park
  • Damascus
  • Clifton
  • Fort Washington
  • Annapolis
  • Burke
  • Kensington
  • Aldie
  • Paeonian Springs
  • Annandale
  • Beallsville
  • Olney
  • Accokeek
  • District Heights
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Ductless Mini-split A/C Install
Heating & Furnace Systems
  • Heat Pump Install
  • Electric Furnace - Install

Areas of Expertise

  • General service, ac repair, and new installations or replacements
  • Home air conditioning maintenance and tune-ups
  • Indoor air quality accessories
  • Furnace or Heat Pump Installation, repair, or emergency service
  • Water Heaters, Drain Cleaning, Leaky Faucets, Pipe Repairs

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2000
Memberships & Affiliations
  • BBB - Better Business Bureau
Screening
Corporate Account. View Details

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Business Overview

Community Involvement

Tim Tebow Foundation ™

 

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
McCarthy Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 217
  Page 1 of 22
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5.0   |  
Review by in Gaithersburg, MD
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
The entire process from sales consult and estimate with Orlando to completion of the work was seamless. The technicians, John and Young , arrived as scheduled. They were efficient in completing the installation of the new HVAC system; properly prepped and cleaned up the work area; reviewed the completed work with me; and patiently answered all my questions. As a homeowner for over 4 decades, I have had to do business with many companies. I highly recommend this one.
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5.0   |  
Review by in Temple Hills, MD
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Great
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4.0   |  
Review by in Alexandria, VA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
great job
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5.0   |  
Review by in Bowie, MD
very great service
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5.0   |  
Nothing
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5.0   |  
Review by in Clifton, VA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
McCarthy Services showed up on time, had masks and booties on when entering the house and were very courteous. New Air Conditioning System and Furnace installed. Would highly recommend McCarthy Services.
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5.0   |  
Fabulous from beginning to end! Came out immediately when we had an issue and fixed it . No issues since!
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1.0   |  
On Nov. 1 2019, McCarthy Services installed a new HVAC System on my place to replace an old one (which they said would not last the winter while servicing the old one). Roughly a year and half later (Tues., June 29 2021) the AC was not cooling at all. I had called another company I have an ongoing subscription with for maintenance and diagnostics. They notified me the reversing valve was defective and was leaking the refrigerant. At this point, I called McCarthy Services to activate the 2-year labor and 10-year parts warranties. They scheduled me for that Thursday (July 1, 2021 between 10am - 2pm). On July 1, 2021, the tech was running late (past 2pm), I started calling almost every hour to get an update to their ETA. It was 6:45pm and I received a call from the tech asking what the issue was, when I mentioned that the tech from that other company said it was the reversing valve, the tech from McCarthy proceeded to tell me he did not have any experience working on that and that I should call the office in the morning to get another tech to come over. I did not wait until morning, I called the office immediately. The office mentioned they would get someone over to us between 8am to noon. The tech came over around 2pm. To let us know what we already knew, it was the reversing valve that was bad, and that it had to be ordered. Since I did not receive a call to get an ETA for the part, I proceeded to call McCarthy Services, they responded that the part would arrive between July 7 or 8 (2021). On July 7th, they called to let me know the part would be there on July 8th and they scheduled an appointment for July 8th between 10am - 2pm. It was 2pm and they had not arrived, I proceeded to call to which they responded the tech are running extremely behind and that they would arrive around 4pm. At 4pm, I call to ask, to which they further delayed my service for 5pm. At 5pm, it was again pushed an extra hour. Around 6pm, they (Irene) called to tell me that since the work was rather intensive and would require several hours, it would have to be rescheduled for Today (July 9, 2021), for 8 am and (after Irene talked to management) she gave me their word that I would be the first service in the queue. At 7:30am, I receive a call from the tech asking ME, what was needed, as I explained that it was the part that needed to be replaced, he responded that he would pick it up and head over to us. At 8:30am I called to ask for a status, I am originally told that the tech was doing another work and that he would come over right after. I told her (Tracy) that that was not acceptable that I was given their word that I would be the first in the queue since they could not make it the day it was scheduled for. After being placed on hold, she mentions that the tech that was originally assigned to me, could not perform the work, and that I was **in fact** the first one in the queue for another tech but that he started around 9am, but that he had the part that was needed to perform the job. I called around 10am to, yet again, get another status. This time they tell me that the tech is going to grab the part, but that he should be here within 30-45 mins. At this point, it is 10:45am, and I m continuously wondering if the job will ever get done. So while they continue to provide excuses while working from the comfort of their office with AC, I will be stuck sweating while I work from home without AC. The whole reason I agreed to switch the old unit (at their suggestion) was because they mentioned it would breakdown at any moment and leave me for days without heat/AC. It seems like if it is for warranty purposes they will drag their feet as much as possible as if they wanted to deter people from ever asking to activate the warranty. At that point what is their warranty worth.
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5.0   |  
Very responsive, easy to work with, professional.
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0.5   |  06-15-2021
McCarthy had installed by AC system 9 years ago and I had been an ongoing customer. My AC stopped working this June and I called McCarthy and they sent out a tech promptly. The tech identified two failed controller boards and a failed motor for a total repair cost of $3400. I paid $99 for the service visit. They recommended replacing the system and sent out a sales rep to inspect the failed items and give me a quote for a new system. The cost was $10,800. Concerned about the accuracy, I called a second company to look at my system. The next morning a rep came out and in 5 minutes identified that the condensate pump was not plugged in. He plugged it in and the system began to work. No failed controller boards or failed motor. They did not charge me for this service call. My opinion is that McCarthy is either incompetent or dishonest. I gave them half a star because they were polite and cordial.
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Showing 1-10 of 217
  Page 1 of 22

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