Master Grounds Keeper, Inc.

4.74 |46 Verified Ratings
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Master Grounds Keeper, Inc.

4.74 | 46 Verified Ratings
Write a Review

904-718-3829

13609 North Main Street
Jacksonville, FL 32218
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Master Grounds Keeper, Inc.


Master Grounds Keeper is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

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Quick Facts

Business Hours
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  • Commercial
  • Free Estimates
  • Residential
  • Credit Cards Accepted

Credentials

In Business Since: 2019
Screening
HomeAdvisor Screened. View Details

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Master Grounds Keeper, Inc.


My Work
3 Projects
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Ratings & Reviews
Master Grounds Keeper, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 46
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4.0   |  
Review by in Jacksonville, FL
Great!
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5.0   |  
Review by in Jacksonville, FL
Forrest and his team did a spectacular job landscaping around my patio! I love the wood border that adds class to the patio! Abner absolutely beautified the landscaping and now I can’t wait to enjoy my new patio!!! If there is one thing I can say about Master Ground Keeper’s is their professionalism and quality of work is absolutely superb!
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5.0   |  
Review by in Jacksonville, FL
Punctual. Hard working.
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5.0   |  
Review by in Jacksonville, FL
Professional and customer service oriented company. Hope this quality lasts
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5.0   |  
Review by in Jacksonville, FL
I was in need of some landscaping so I was contacted by Abner and within 3 days my job was complete and my yard looks amazing awesome job guys and I will be using them again next week for my back yard
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5.0   |  
Review by in Null, FL
Forrest and his team were excellent in repairing a patio job that was not done properly.
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5.0   |  
Review by in Jacksonville, FL
i have had a very satisfying experience. I would easily recommend them,
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2.5   |  
Review by in Jacksonville, FL
I hired them to assist with yard maintenance while my husband would be deployed. Our yard has a lot of upkeep with shrubs and flowers. Initial interaction with Forrest (assuming the owner) was arrogance. He didn?t want to come out because he claimed he knew what work our yard would need. Time for service came and all they did was mow the grass and trim four of the biggest shrubs. They did not trim the bottom part of the property, and of the plants in the backyard, or along our sidewalks? I explained this to Forrest along with picture and he chose to argue with me saying he watched video that was sent by the yard worker and said nothing was done wrong and basically didn?t offer to come by or make it right except just give a refund?pretty much blowing us off and not taking into account the pictures. Just completely unprofessional. Then when I said I was leaving bad review he says, why would I refund you? Avoid this company!! Dude doesn?t even bother to call me to discuss, just chooses to argue via text?
Response by Master Grounds Keeper, Inc.: We did the work as requested, but we were cut short by rain. We returned the next day which was after this review was written to finish the work started. The customer did not disclose the gravity of how far out of control the property had become, but we did the work at the quoted price. There was no argument as Forrest simply told the customer if they were not completely satisfied with the work a full refund would be given and to consider the work done as a courtesy at no charge. The lawn and landscape business is one of synergy between the customer and service provider which unfortunately doesn't always work out. Again, we refunded the complete amount with no deductions for the work completed. This customer actually argued that because we offered a refund even after completing the work, that somehow made us unprofessional and less than desirable. We do not know what else could have been done to please the customer, but we will post the video for all to see, thanks.
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5.0   |  
Review by in Jacksonville, FL
I cannot say enough good things about this company. From the personal interactions with the owner, to the attention to detail that cannot beat this is THE company you want to hire for your next landscaping project. Feel free to message me on social media and I’ll be happy to talk directly about what a great experience I had with them.
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3.0   |  
Review by in Jacksonville, FL
Satisfactory. I know they were in a hurry to keep ahead of the rain, but they did not mow a section of the backyard and did not clean off the back porch of grass clippings. I am sure they will do better next time.
Response by Master Grounds Keeper, Inc.: So everything the customer said was correct. We were in fact cut off by a massive Thunder storm and we did return a day later to finish, but only after this review. This person is still a customer and seems to be happy with our service, so we thank them for their business.
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Showing 1-10 of 46
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  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  5. Sex Offender Search
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  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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  10. Identity Verification (Reverse Phone Lookup)
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