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Learn about our screening process98% Recommended
51 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Inspection - Waterproofing
- Foundation or Basement - Waterproofing
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 46 results
5.0
Tracy W.
Portland, OR
1/3/2025
No.
Response from Company:
Thank you for the five stars!
2.5
Mike C.
Beaverton, OR
9/3/2024
Should have went with Terra firma. They fixed a foundation leak but installed a sump pump drain pipe incorrectly. Three drywall contractors indicated they could not install new drywall due to the poorly installed pipe. I notified Johnâ  s who said their quality control person would have to review. After waiting many days I contacted again as it was holding up the project. The repair was approved over the phone. They scheduled the repair a ways out. I hired a drywall installer to repair based on their date. They canceled the appointment so they could finish a new customer rather than an existing customer who they poorly completed work for. That pushed my drywall completion weeks back due to his busy schedule. Johnâ  s repaired the poor installation but they left our back gate open and our dog got out that night. We searched for 90 minutes for him before a neighbor found him. Johnâ  s denied leaving the gate open even though they were the only ones in the backyard for days. Sleazy move not stepping up to admit it and apologize.
Response from Company:
Thank you for working with our production manager on this, we look forward to getting to make things right.
4.0
Tim O.
Aloha, OR
7/19/2024
Good job. No hassle.
Response from Company:
Thank you for your review, we are happy to have helped you.
4.5
Chuck F.
Bend, OR
9/13/2023
Overall they did a nice job but there was some communication issues between sales and installers so the scope of work changed mid stream. But the quality of work was very good.
Response from Company:
Thank you for this feedback, we are happy to have sorted it out so we could provide you with the solution made to fit your home.
5.0
Carol M.
Portland, OR
11/24/2022
Friends who know what our basement looked like before are flabbergasted. The information they send you after you contact them is super educational and everyone was prompt, polite, and professional. Wish we'd done this sooner.
Response from Company:
Thank you, we are so happy to help your basement become dry and healthy!
4.5
Jeff W.
Gladstone, OR
7/25/2022
Very professional, got the job done in one day
Response from Company:
Thank you, we are happy to have been able to help
4.0
Darryl M.
Keizer, OR
2/24/2022
You will need make sure everything is explained and understand what is included as maintenance.
5.0
Nicholas C.
Cannon Beach, OR
2/17/2022
they did a perfect job.
Response from Company:
Thank you for letting us help you!
5.0
Joan S.
Eugene, OR
1/24/2022
Helpful, smart,
Response from Company:
Thank you, we are so happy to have helped!
4.5
Carolyne F.
Oregon City, OR
10/19/2021
The company was able to reschedule the work at our home and have it completed more than a month earlier than expected. We were very satisfied with the work.
Response from Company:
Thank you for the great review, so glad we were able to be of service!
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