Imperial Heating, Cooling & Electrical

Hired Imperial Heating to do a heating job at a property. He came out right away and diagnosed the issue. He requested a part which we sent a deposit for. Took 2 to 3 weeks of begging him to return the job to finish it. Finally, he did after we threatened to hire someone else. Afterwards, he sent an invoice that gave an option to pay through QB's with a debit card. I did this and paid the invoice. He called a couple hours later saying that that function wasn't set up and he had to take payment over the phone. he would call QB's and have the money refunded. Out of good faith I paid him AGAIN over the phone. 3 months later and after many requests I have not received the refund. Andrew has basically told me he is not refunding the money and that he's no longer in business. Out of principle this is unacceptable. I am tired or criminal contractors taking advantage of honest people and getting away with it, wasting my companies time. We are pursuing legal action against him and his supposed company. Would suggest being VERY careful doing any work with Andrew Huffman/ Imperial Heating & Cooling. In the process now of finding out if he is actually a licensed heating contractor.

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Guy who came was sales manager (but also a skilled tradesman.). Very nice and professional l had good talks while he was working. Did a careful and good job of rewiring outlets and such for me and did his best not to damage drywall and succeeded. Assisted my wife installing thermostat as well. Everything went very smooth.

Very happy

Great service,gets the job done quick and clean with a very affordable price,

very reliable and dependable

Very neat and professional

Very professional and reasonable price

Very professional and very affordable

Would hire again