Hot Tub Service Center, LLC

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process

91% Recommended

7 Years In Business

Company Details

Contact

See Phone Number

7900 Saddleview Court
Charlotte, NC 28215

Get a Quote

Hours

Mon: —
Tue: —
Wed: —
Thu: —
Fri: —

Sat: —
Sun: —

View All Details & Credentials

Achievements

Service Details

Areas of Expertise

Hot Tub or Spa - Repair or Service

View All Offerings and Cities Served

Cost Information

Trip Charge May Apply
Credit Cards Accepted

Ratings

4.6

67 Verified Reviews

5

55
4

7
3

0
2

1
1

4

Highly rated for

Quality
Customer Service

Reviews

Write a Review

Showing 1-10 of 67 results

5.0 Jeremy S. Charlotte, NC

10/7/2022

Repair or Service a Hot Tub or Spa

This man and his partner were a breathe of fresh air. They were professional, kind, timely and fixed the problem at a cost that we could afford. Thank you SO much

5.0 Newt N. Linwood, NC

12/12/2020

Repair or Service a Hot Tub or Spa

Only One word describes Mickey Holt and his crew. FANTASTIC. Called one morning, came that afternoon. Ordered the parts, and came back on Saturday to complete the repair. On a score of 1 to 5, I would give them a 10!

5.0 Debbie B. Mount Holly, NC

8/14/2020

Repair or Service a Hot Tub or Spa

Great response time. Replaced the pump no problems because they had a new pump with them. Will definitely use this business again if needed Dated/old discontinued hot tub but it works!

5.0 Debora B. Mount Holly, NC

7/28/2020

Repair or Service a Hot Tub or Spa

Spa needed a new motor. They had a replacement motor with them. Very efficient. They provide proof of payment on the spot and emailed me the invoice to submit to my warranty insurance Co. Very satisfied with this service.

1.0 Lionel P. Charlotte, NC

7/20/2020

Repair or Service Swimming Pool or Accessories - In Ground

Did show twice when scheduled.

5.0 Matt S. Harrisburg, NC

11/18/2019

Repair or Service a Hot Tub or Spa

Very professional and knowledgeable. Would definitely use again.

4.0 Fred J. Charlotte, NC

6/13/2019

Repair or Service a Hot Tub or Spa

Communication wasn't always perfect.. but once Mickey arrived.. he was very professional and fixed problem directly...

1.0 Robin C. Concord, NC

5/13/2019

Repair or Service a Hot Tub or Spa

Mikey was prompt when I contacted him thru home advisor and Had repairmen at my house asap to replace heater. Hot tub worked well for 2 months, then my electric bill shot up over 3 times normal, heater burned out, I called Mikey 5/3 about heater (at this point I felt it was an issue with my hot tub and not a faulty product his company installed) . He informed me they were busy that day out by lake Norman but would get back to me asap. I sent him a text on 5/5 of another item I would need replaced on hot tub. NO reply. I hit his company up on Homeadvisor on 5/10. no reply... at this point I can only feel the heater they originally installed was faulty and this company will not be returning to my house. And I will find another professional. Not only did I pay over $200 for this heater repair 2 months ago I now will be dealing with an electric bill triple the normal amount.... all this could have been avoided if this company would have continued contact. So thanx for ripping me off

5.0 Michael R. Cornelius, NC

5/5/2019

Repair or Service a Hot Tub or Spa

Excellent

5.0 Michael S. Matthews, NC

9/19/2018

Repair or Service a Hot Tub or Spa

Quick and easy to deal with.

Showing 1-10 of 67 results Showing 0 of 0 results

Page 1 of 7

Find More Pros

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*:

Arson

Assault/domestic violence/battery

Child abuse

Intimidation/terrorist threats

Kidnapping/abduction

Lewd and lascivious behavior

Manslaughter/murder/homicide/vehicular homicide

Rape/incest

Robbery/carjacking

Sex offenses

Other felonies not listed above that occurred in the past seven years

Contracting without a license in the past seven years

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened biennially.

How is COVID-19 impacting the HomeAdvisor background check program?

Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business.

Licensing

We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Please note that HomeAdvisor does not confirm local licensing. Do your own research using online ratings, reviews and through phone interviews before hiring a company.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

Plan Your Project

HomeAdvisor Screened & Approved

Achievements

Company Details

Contact

Hours

Details

In Business Since 2016

Achievements

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Hot Tubs, Spas & Saunas

Swimming Pools

Related Services Available from Other Pros

Cost Information

Achievements

Ratings

Highly rated for

Reviews

Find More Pros

Get a Quote from

is not currently accepting service requests from HomeAdvisor in .

is not currently accepting service requests from HomeAdvisor.

Select your appointment type and time:

Final Step - Confirm Your Appointment:

HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

State Business Filings

Ratings

Corporate Accounts

Ready to start a project?

Ratings You Can Trust

Final Step - Confirm Your Appointment: