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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
23 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Roofing
- Masonry
- Gutter Repair and Replacement
- Chimney Inspections and Cleaning
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewTerry responded to my post within a half hour. I had an estimate within a day or so, and the job was done within the week. Darren and Jim were really great guys to work with. The repairs made sense, and the restoration looks great.
Terry and his crew did a great job...
It was a small job and he offered to do it immediately. He quoted $125. When he finished, he said it was much smaller than anticipated so he dropped it to $90! Honest. He could have charged more and I would have had no idea. Highly recommend.
They did catch a chimney issue in my firebox that 2 other companies missed, however, they did not show up when they said with no calls on 2 different occasions. One of which cost me a day's pay. They didn't have any way to protect my floor even though they were cleaning as well as repairing the chimney. They needed to use one of my tools to complete the job, then they took my good painters tarp that they used to protect my floor and furniture. Multiple calls to the number they left me with no return call..
From what my guys are telling me you tried to tip them before they left but they refused. I had explained to you when we spoke that we have been extremely busy and we could have made the Saturday trip as you requested but you wanted to take the day off because it was nice outside. Please don't make us look like we don't care for your concerns as we go out of our way to try and completely satisfy our customers. Why did you not call me directly to express your concerns. Terry C
Quit response good work
I contacted a half dozen roofers to replace some blown off shingles. Some never called back, some would only quote a full roof replacement (mine is 3 years old!), some wanted to sell annual maintenance plans. Terry at Home Time called me within 4 hours, met me at home the next morning, and completed the project for 1/4 of other quotes I received. He inspected the entire roof and repaired a number of nail pops that I wasn't even aware of. Only complaint is that the color matching of new shingles is slightly off. I can notice it from the street, but only because I know where to look. Not sure if a casual visitor would notice.
Terry was very prompt at answering my calls and got the work done on a Sunday to get it complete before the next round of storms. He was very thorough and promised to stand behind his work.
Would not recommend them.
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Photos
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