Flooring Direct (Dallas)

4.7
247 Reviews
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95% Recommended

38 Years In Business

Company Details

Contact

9886 Chartwell Drive
Dallas, TX 75243
https://flooringdirectdfw.com

Hours

  • Mon: 9:00 AM - 4:00 PM
  • Tue: 9:00 AM - 4:00 PM
  • Wed: 9:00 AM - 4:00 PM
  • Thu: 9:00 AM - 4:00 PM
  • Fri: 9:00 AM - 4:00 PM
  • Sat: 9:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
Best of HomeAdvisor
One Year With HomeAdvisor
50 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpet
  • Hardwood
  • Laminate
  • Vinyl
  • Wood Refinishing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
247 Verified Reviews*
  • 5
    207
  • 4
    23
  • 3
    12
  • 2
    2
  • 1
    3

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

Write a Review
Showing 1-10 of 247 results
5.0 María R. Fort Worth, TX
1/18/2026

very good customer service, very good attitude and explanation on how the job was going to be done, also very professional work. very satisfied!!

Response from Company:

Thank you so much for your kind words! We?re thrilled to hear that you were happy with the customer service, the clear explanation of the process, and the professionalism of the work. Providing great service and making sure our customers feel informed and confident about the job is always our top priority. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct

4.0 Sirena G. Mesquite, TX
12/22/2025

Had a good experience. Pros came in and did a good job. They got the project done quickly.

Response from Company:

Thank you for your feedback! We?re glad to hear you had a good experience and that our team completed the project efficiently. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct

5.0 Emily L. Dallas, TX
12/10/2025

10/10 love

Response from Company:

We sincerely thank you, Emily! It brings us great joy to know that you enjoyed it, and we are genuinely grateful for the 10/10 rating. Your support is invaluable to our team, and we are pleased that we were able to provide you with a satisfying experience. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct

5.0 Google Review
9/2/2025

We had the best salesmam.Ever Ric Renner while he took the time to explain why one floor was better for a person in a wheelchair. We love our floors they look awesome. Thank you to the installation team.

5.0 Google Review
9/2/2025

Wonderful experience from start to finish. Would heartily recommend them.

5.0 Google Review
9/2/2025

Absolute professionals. Our sales person was incredible and listened to us and helped us figure out what we wanted. The install crew was super hard-working, clean, and thorough. We are thrilled with the end result, and we’re pleased throughout the entire entire process. I 100% would recommend flooring direct to anybody looking to get a new floor put in. We’ve already recommended them to several families that we know and will continue to do so because this has been the best and the easiest process from start to finish.

5.0 Google Review
9/2/2025

We had a great experience getting new carpet installed in our house! Scott was very helpful with picking out the carpet and Jose did an amazing job with the install! Would recommend!

5.0 Google Review
9/2/2025

Very quick to respnd and a joy to deal with

5.0 Google Review
6/27/2025

Flooring Direct did a wonderful job installing our floor.

5.0 Google Review
6/27/2025

They did a great job installing my carpet. Their installer took care in doing the hidden transitions for the different flooring types.

Showing 1-10 of 247 results Showing 0 of 0 results
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Photos

Flooring Direct (Dallas)
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