- Residential Work

HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
37 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 5:00 PM
- Tue: 7:00 AM - 5:00 PM
- Wed: 7:00 AM - 5:00 PM
- Thu: 7:00 AM - 5:00 PM
- Fri: 7:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Carpet
- Hardwood
- Laminate
- Vinyl
- Wood Refinishing
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewThey were the most cost effective. Just a little hiccup where they only sent one installer for a big job. Once call were placed, it was addressed.
John, our main objective is to provide our clients with top-quality products at competitive prices. We are pleased to have met your expectations. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
Excellent from start to finish! Scott came to the house for estimate,. I also went to the showroom to pick the flooring choice. Paid for materials, 1/2 down then other 1/2 after installation. The workers moved furniture around and completed in one day!
Katrina, it brings us joy to learn that Scott has looked after you admirably throughout the flooring project. Scott is a valuable member of our team since he is patient and provides his clients with the time and attention they need. It makes us delighted to have lived up to your expectations. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
We had our floors completely redone in September 2023. We already had wood laminate in our kitchen and bathrooms and decided to pull up the carpet in living room and hallway to give the house a more unified feel. They did not have the same laminate as our existing so we had to choose a new one which meant the entire kitchen, living room wash room front entrance and hallway were going to be replaced. This occurred over the course of 3 days. The workers were very nice and courteous. Overall, the finished product was beautiful and my only complaints at that time were the saddles between the rooms/doorways. They were very chinzy compared to the floor. About 2 months later I noticed the one of the wood planks is popping up and getting caught by my office chair. This plank is not at the wall but in the middle of the room. We began to inspect other areas of the flooring and found gaps between the wall and the floor with poor attempts to cover them by extending the floor molding. This is especially the case in the bathrooms around the toilet and tubs. We are now a year out and even more of the planks are buckling, cracking some cases and catching on furniture. Would like for them to come out and fix these issues.
Hello Deanna, despite extensive searches of our records, we cannot find any record of you in our system. We sincerely apologize for not meeting your expectations. We would appreciate the chance to discuss this matter further, should it still require attention. Please reach out to our office, as we are eager to resolve these issues. Thank you, Flooring Direct
Everything as promised.
Thank you for sharing your wonderful experience with Flooring Direct, Ken. We are happy to hear that everything went without any problems. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
This company was very efficient. They came top my house and explain the quality of the carpet. The salesman is very knowledgeable and friendly. The installers came on time and professional. Everything was cleaned up and vacuumed. and perfect. I received a gift card for my time in posting this honest review.
Thank you for sharing your experience you had with Flooring Direct, Linda. Meeting and exceeding your expectations while delivering first-rate customer service is our company's top priority. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
Professional
Thank you, Craig, for the positive review and rating. We're happy to hear you are satisfied with the end results. We pride ourselves on punctuality and professionalism. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
Awesome company in every way, from Sales through installation!!
Thank you for your 5-star rating, Jason! We appreciate your feedback and are pleased to hear that you had a great experience with our installation and customer service. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
Very good service.
Cynthia, it makes us thrilled to hear that you love your new floors. We consider ourselves extremely fortunate to have all of our dedicated installers on our team. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
It was done quickly and efficiently! They matched the current wood flooring perfectly! Would call them again if I needed any type of floor work done.
Scott, we are delighted to know you are loving your new floors! Our constant aim is to deliver clean, courteous, and responsive service during the whole undertaking. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct
Customer service lacking . Carpet was installed but the couch was not reconnected and it is a recliner couch. Was not happy
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