Flooring Direct (Dallas)

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38 Years In Business

Company Details

Contact

9886 Chartwell Drive
Dallas, TX 75243
https://flooringdirectdfw.com

Hours

  • Mon: 9:00 AM - 4:00 PM
  • Tue: 9:00 AM - 4:00 PM
  • Wed: 9:00 AM - 4:00 PM
  • Thu: 9:00 AM - 4:00 PM
  • Fri: 9:00 AM - 4:00 PM
  • Sat: 9:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpet
  • Hardwood
  • Laminate
  • Vinyl
  • Wood Refinishing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
247 Verified Reviews*
  • 5
    207
  • 4
    23
  • 3
    12
  • 2
    2
  • 1
    3

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 11-20 of 247 results
3.0 Google Review
6/27/2025

Update: to the owner, you wouldn't have found it under this name. I'm not going to call because I don't care what you have to say. If you want to improve, you should out of integrity. They were willing to cut several hundred dollars off if I signed that day. That's how I knew they were overcharging me. The salesman said he wanted to get it done that day because he didn't want to come back. I've decided I don't want him to come back either.

5.0 Google Review
6/27/2025

I am so glad we chose this company. The sales person was awesome and the installers did a great job! Highly Recommend

5.0 Google Review
6/27/2025

I am a repeat customer, and the reason I am a repeat customer is that they have a great team of professional installers who are courteous and knowledgeable. When they leave, you have clean and beautiful new floors.

5.0 Grant J. Anna, TX
5/14/2025

very professional, great pricing and did a great job!

Response from Company:

Thank you for the great review! We?re so glad to hear you were happy with our professionalism, pricing, and the quality of the work. Providing excellent service at a fair price is always our goal. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct

5.0 Google Review
4/11/2025

Flooring Direct did a fantastic job! Our floors look absolutely stunning. Not only are our floors beautiful, but Brian provided exceptional customer service! I truly appreciated the above and beyond customer service.

5.0 Google Review
4/11/2025

We had some water damage to our wood floors that needed repair. From start to finish Flooring Direct made the process seamless and transparent. Not only can you not tell we ever had any damage, but they look better than they did before. They also replaced a carpeted game room with laminate flooring and I couldn’t be happier.

5.0 Google Review
4/11/2025

The whole team is excellent. From the sales manager to the customer service team to the installers. Everyone checked on us and the workflow and made sure we had top notch care. Great and fair pricing and we will be back for “phase two” when ready. We had hardwoods and LVP installed and they finished in record speed.

5.0 Google Review
4/11/2025

Everything was perfect from start to finish. Great prices, great quality, job was done in a day. We are very pleased with our new floors!

5.0 Google Review
4/11/2025

Excellent, professional and friendly work! My wife and I are enjoying the difference and can breathe a lot better with the carpet gone. All the downstairs’ rooms look so beautiful and alive with the new floor. As Brian suggested the floors beautifully match the colors of the walls. Brian Ninedorf gave us these floors at a very affordable price and the crew was friendly, knowledgeable, and professional and did an excellent job. We can’t wait to the next phase putting the same floor upstairs next month with the same crew! We will recommend Flooring Direct to anyone! Thanks again!

5.0 John N. Mckinney, TX
1/22/2025

They were the most cost effective. Just a little hiccup where they only sent one installer for a big job. Once call were placed, it was addressed.

Response from Company:

John, our main objective is to provide our clients with top-quality products at competitive prices. We are pleased to have met your expectations. We look forward to working with you on your next future flooring project. Thank you, Flooring Direct

Photos

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