Floor Coverings International Carmel

The owner, Terry, is very hands on and committed to exceeding his customerâ s expectations. He worked diligently to get our work finished in a compressed timeframe that we desired.

Excellent customer service.

good work

Terry and his install team were fantastic! The big box stores will just waste your time, call him first. Terry came by personally to measure and quote my project, his team installed the carpet during the time they said they would and were very professional and asked questions to ensure the carpet was installed to my liking. Terry then showed up later in the afternoon to personally inspect the work. That level of dedication is unmatched in this day and age. Thanks Terry and the FCI Team!

Terry and his team were very professional; they made suggestions that I really liked!! Would definitely recommend them to others!!!

Had flooring installed in three rooms two weeks ago. Were one box short to finish. They had to order and assured me they would have it in the 10th. Still waiting with the room not done. Also did not paint exposed ends of quarter rounds at door openings. Paid a higher price than comptitors offered because of superior ratings. Sales tactics were excellent, went the extra mile to be sure we were getting the best fit but once the job was sold the customer service fell off.

Had waterproof laminate installed in kitchen and family rooms. Excellent service, no pressure sales tactics, quick response tines even during the pandemic. Excellent quality materials & workmanship. Would highly recommend and would use this company again.

They were very professional and efficient. They were in and out quickly - 1 1/4 days. We had our stairs and upstairs was re-carpeted. We were very pleased with the results. Good quality carpet and pad. They were great to work with.

They came out July 20, 2021 gave me an estimate I decided to hire them. They asked for $400.00 upfront. Today is September 1, 2021 thats 44 days and no work has been done. They also will not answer my emails my wife called the office and they will not answer. I did call the salesman and he keeps saying our material is on order. 44 days to get material? and they still have my $400.00. DO NOT USE THIS COMPANY!

Great company to work with! We had our main floor floors replaced. Work was done in 3 days to perfection. Workers were friendly, timely, and would definitely use them again!