Five Star Bath Solutions

The process from start to finish (of the project itself) was pleasant. Tom came to do our quote and was very good about not rushing us into a quote. We've quoted with several other contracting companies to transform our old fiberglass tub and shower into a walk in setup and Five Star Bath came in with the best price and the most polite people. I'm keeping a star off, however, just as a way to provide critique: We were cautioned to let the shower cure after the job for 24 hours, but this was insufficient for the footshelf, which slid after we believed it to be cured. (Also hot/cold valve was backwards.) In their favor, they came to fix this no questions asked but it took me a bit of prodding to get through to the right people. Perhaps some extra information on who to contact sooner for such things would help. The gentleman that came out to help was very polite and promptly fixed the problem. Great overall.

They showed up spot on time, and were done within 6 hours. The stall is just as we wanted. There was one small glitch, but it was repaired quickly and courteously. And, the price was the lowest we had quoted, by a significant percentage. Highest recommendation!

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Shower Replacement. Great group to work with-from sales to install, our project was completed timely, the crew was respectful, and did a super job! Would recommend 5 Star Bath Solutions for your project.

Salesman was informative, had brochures to explain the product. Pre-construction meeting was helpful to ask detailed questions. Installers arrived on time, put down drop cloths, removed shoes and cleaned up, for the most part. I had 2 showers replaced two months apart (due to mold issues) - first one finished in a day, second one took 2 half days due to a previous owner's plumbing issue. Five Star arranged for plumbing inspections day of and final one after completion. There were a couple of shower head and faucet issues for the first project but Five Star was very responsive to me and got them settled quickly (I recommend making sure you have the installers check out the equipment before they leave!). Price was comparable to other bids. Overall a good experience.