Express Flooring Oklahoma City

Express flooring started installing laminate flooring in my home on September 2nd. It has been a nightmare for me. They took off the baseboards and left all the nails in sticking up, they knew I had pets. What if you have small children ? My brother an Law came over and pulled all the nails out and put them outside where they belong. They also used a cardboard box to cover up a soft spot in my master bedroom in a traffic area. They also installed a new toilet. They put my toilet on a rotten sloped floor. I reported it to project manager Jairon he told me they will be back to fix it correctly. A week later they came back and lifted my new toilet and fixed the floor. They installed my new toilet again and they didn?t replace the seal and my toilet wasn?t flushing correctly. I reported it again. It was backed up with sxxx. I had to dig it out with a puddy knife, and go buy a seal. This company does unprofessional work. They took advantage of me. Horrible workmanship ?

The workmen came tore out. My tile floor was unable to make it smooth enough that it would except vinyl flooring. The company expected the workmen to pay for a float that would?ve been $1000 or more out of my pocket. I paid almost $600 for 18 bags of float, trying to smooth the floor since the company would not Kick in but even after that, the floor was not smooth enough for vinyl. Only then did I look at the flooring that was expected to go down from express flooring. It was not luxury vinyl that I thought I was getting. I stopped the workmen and contacted the flooring company and told them I would not accept the flooring, but it is not what the salesman told me it would be I have yet heard from the company however they have already hit the card with almost $12,000 worth of charge for the whole job even though the flooring is in my garage in a stack and it has not been applied to my house. I?m getting a new company to put the flooring . Express floor has not called me yet.

pleased with the carpet & service

The crew was very polite and skilled.

Installers showed up on the day they were scheduled. But they did not finish the job. Additional workers came the next day to finish installing the floor. They moved all furniture and re-positioned it where I wanted it. They even installed new toilets at no extra cost to me. I will call them again if I need work on my outside porch.

The installers did a great job and were very helpful. Flooring was a little expensive.

The company is very professional and very responsive. I had to reschedule once and the day came and they showed up in time and focused on completing the job.

My floors look great! I highly recommend them!

Did a good job.

The team sent for the installation were very professional and took the time to discuss their progress and when any concerns came up. Great communication.