Dauenhauer Plumbing

quick and easy

They were quick, respectful and the price was reasonable. Did everything i asked with courtesy and a smile. Will hire again for all my electrical and plumbing needs. Thanks guys!!

Service people were very professional and friendly!

Expensive Service *** Poor Response to Calls Dauenhauer Plumbing cost More than their competitors in the area. They charged me $600 for a toilet installation! After this work was completed, I got a quote from another plumber and their installation cost was $180. Dauenhauer did include what appeared to be about a $130 toilet, so their total install price was $470 compared to $180, a $290 difference. It seems that the plumbers (salesmen) work on commission and found several items that needed fixing. Originally, they came out due to a leak in my shower, that leaked through the ceiling. By the time they were done with installing a new water valve, bath spout, shower control gasket it was $1,504.50 including the VIP discount! When they were done, they said I have a blockage in my line, and they could send someone out tomorrow to unblock it for $450! The plumbers did not have the equipment with them to do this themselves. I got a quote from another company, and they said it would only be $235 to clear a line. After filing a complaint online I got a call from the owner about the service. I let him know I thought his prices were high. He was very polite on the phone, but said he thought their pricing was fair. He said often prices quoted by others end up being more when they show up to do the work. That has not usually been my experience. He said he thought that the toilet cost over $200, but he was unsure. He said someone from the complaint dept. would call me. More than 3 weeks later this did not occur. I also called twice to get my “VIP membership” canceled. They said they would confirm this through email. I have not received any confirmation after a month. I also had to contact them 4 times to get my invoice, which finally happened. It was not very specific, like the cost of items including the toilet were not specifically listed.

Well. Just way too expensive

We called Dauenhauer to have someone diagnose low hot water pressure in the kitchen faucet. Nate found a blockage in the tubing but also noticed a leak in the faucet and suggested replacing the faucet along with the tubing. This saved us from needing a second service call in the future. As the faucet is customer supplied, we were able to purchase one based on their recommendation. Nate and Jason returned a day later and were prompt, polite, and efficient. We are pleased with their work and will definitely use Dauenhauer plumbing for all future plumbing needs and recommend them to others.

Plumbing went well except for my Jacuzzi tub. Because it is a Jacuzzi tub there is a front panel that fits on the side of the tub to allow for access to the pump etc. The installers did not put the skirt on the tub. After the tile was installed and they finished all the plumbing, I asked them to put the skirt on the tub. It would not fit. They cut the skirt but it did not fit well and the bottom of the skirt was chipped. I asked for a new skirt and it was reordered. I was told I would be called when the it arrived. I was not called. So... tired of waiting......I called and made an appointment for that Thursday (March 4). They were a no show. Soooo I called again and was told the technician didn't even know if the skirt had arrived. He apologized and assured me he would located the skirt and install. 3 weeks later, tired of waiting I called again. The technician said he was extremely busy and just forgot. He came out and installed the second panel (March 25) It was a better fit but very difficult to remove. The technicians were always courteous. The actual plumbing was done very well but the tub skirt was a hot mess!

Done quickly. Came quick

Able to schedule an appointment within a week. Employee arrived on time with a 30 minute heads up call. Work was completed in a timely manner and employee answered all questions. Would be very happy to have him come back again in the future for more work.

Fast, friendly, professional. Back up and running in no time. They even looked at another situation while they were here. I think the price was a little to much but I don't mind paying a little more for a job well done. Good job!