DOC Heating & Cooling

Emergency outage during thunderstorm. We were afraid that the unit was toast, but Michael quickly diagnosed the problem with the circuit breaker having tripped but not showing as tripped. Service was fast, courteous, and extremely reasonable. We are switching our a/c contractor to DOC!

Came out within an hour or two of calling, diagnosed and fixed problem within 10-15 minutes

Fixed my problem. Very good price.

Extremely efficient and professional. They were not pushy. Very courteous and went above and beyond when it came to the assessment of the work as well!

Darrow Heating and Cooling is professional and timely organization. They were very knowledgeable and honest. It was a pleasure to have Darrow repair our HVAC Package Unit. I will call them first for any HVAC or Electrical needs.

I highly recommend Darrow heating & Cooling. Chad was very knowledgeable, and through with explaining the problem and gave me a clear plan for what he would do to repair the HVAC Packaged Unit. I feel Darrow is honest and trustworthy. When I called Darrow, they were on site the next day and paired the unit the same day because they had the parts needed on their truck. Prior to calling Darrow, I had a different company from my Residential Warranty company who sent a tech who said he needed to replace the compressor and blower motor. I did not feet the other company were being honest. They were going to replace parts that did not need to be replaced. Darrow has the proper testing equipment to show that the compressor and blower motor were not defective. With other testing equipment, Darrow was able to locate the problem; the single run and dual run capacitors were defective. Instead of paying $2,800 with the other dishonest company; Darrow repaired our HVAC Packaged Unit for just a few hindered dollars. I am very pleased with Darrow and will call upon then again should I have other HVAC or Electrical needs.

Job well done! Beautiful experience!

Chad Darrow and his company are the best!

Chad was wonderful. He did a complete diagnostic check, located the issues, and explained it all in terms I could understand. He repaired my system and now it is working beautifully. I also loved that he called 45 minutes ahead of the appointment and arrived exactly when he said he would.

Spent like 30 mins ok. Total job.