DaBella - Idaho Falls (Siding)

There were some hiccups with customer service but once the general manager was made aware of them, he did his best to resolve the issues. The windows are great! We have noticed a huge difference in the amount of dust in the house, and noise reduction.

Great people, from salesman to guy who measure & the installers!! VERY Pleased !!

I called them and set up an appointment for the next day at 10 am. RYAN showed up promptly at 10 am. He took a look at my roof and took pictures and made some notes. Then he came inside and discussed his products,the roofing system is unlike any other I had seen in that it included a ventilation system built into the roof. He showed us the roofing products and choices and even offered a veteran discount. We liked the roofing products they showed us, and the warranty provided is much longer than the 3 other quotes,I had recieved. We really liked that. They also come highly rated on Angie's list and BBB is A+. We discussed price and they offer good value for the money and work and product offered. They even offered an anniversary discount if we went with them that same day, so certainly this is their 7th year anniversary. We hired them and have not yet gotten the work done yet, but will update once the work is completed. But I would recommend Ryan and this company for your roofing needs!!!

Had some difficulties with the amount of time it took to complete the project. Part of the reason for this was the extreme amount of work needed in our city because of hail damage. The roof is beautiful.

Time from consultation to install was longer than expected because they had to come for a second and third measurement but they were able to stay within the 6-8 week timeframe we were originally given. I?m sure we may have been able to find cheaper options out there but I love the new windows! The windows replaced are on the west side of the house (we live in Phoenix, AZ) and what was once the most unbearable portion of our home due to heat is now the cooler part of our home. Our AC doesn't run as long and we don't need to keep our curtains closed 24/7 in order to stay cool. The install crew was quick, professional and courteous in regards to clean up. There was a slight error with the screens we ordered but they are already rectifying that and we'll have the correct screens in a week or so. I?d recommend them but beware that you're paying more for a better quality window. We are excited to have new windows just in time for the hot Arizona summer!

DaBella's representatives were very responsive and professional. DaBella offers a custom premium window solution which may be more than some want to pay. We haven't yet decided which window vendor to go with but you should include DaBella in your list of potential window vendors when collecting estimates.

Monty did a good job on the presentation of the company and the value of the product. Also be able to find us the right financing and discount according to our needs. The only thing I would change is to abbreviate the initial marketing part and avoid duplication of information.

They go the extra mile.

Signed the contracts and loan paperwork in September of 2017. STILL waiting for the job to be complete. Windows took forever to arrive and one had a broken glass. Windows did not have the full screen that I paid for. Broken glass replaced finally last week. Still waiting on the screens. Yup 1 FEBUARY 2018! REVE is a organization that sub-contacts everything out to local contractors. REVE communication to said contractors appears to be just as bad as their communication to the customer. Initial the window and roof sales people told me that all this work would be done before November. I told them before I signed anything that I could wait until spring if they JOBS were not going to be complete by then. They both told me that they would be done! NOPE roof was put on 10 - 13 NOVEMBER which meant the contractor had to deal with an Ice covered roof. Windows went in DAMAGED in December. Constant calling them to get status. Had so many different supposed dedicated customer service reps.... Seems they all either got fired every 2 or 3 weeks or quit. Not sure which? Would not recommend this company to my worst enemy.