Custom Insulation Company, Inc.

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Learn about our screening process

41 Years In Business

Company Details

  • Verified Licenses

Contact

16 Jacques Street
Worcester, MA 01603
http://custominsulation.com

Hours

  • Mon: 7:00 AM - 4:00 PM
  • Tue: 7:00 AM - 4:00 PM
  • Wed: 7:00 AM - 4:00 PM
  • Thu: 7:00 AM - 4:00 PM
  • Fri: 7:00 AM - 4:00 PM
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Blanket & Blown-In Insulation
  • Seamless Aluminum & Copper Gutters (available in 5
  • Spray Cellulose and Foam Insulation
  • Air Sealing & Fireproofing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
79 Verified Reviews
  • 5
    54
  • 4
    11
  • 3
    0
  • 2
    1
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 41-50 of 79 results
5.0 Mike J. Rutland, MA
12/9/2015

Last year I had Mass Save come out and do an energy audit for my home. They recommended blown in insulation for the attic as well as weather stripping for all exterior doors. Of the companies available to do the work I chose Custom Insulation. I could not have been happier! The initial manager who came out was professional, courteous and very knowledgeable. The three man crew who did the actual work labored tirelessly for three days (this is not easy work). All of the doors were professionally done, the attic was completely air sealed , with new baffles installed and 8"of new insulation blown in. In addition, my basement was air sealed as well as my garage. The crew was neat friendly and professional. They cleaned up at the end of every day, and after everything was done it was like they were never there. One of the crew even helped my wife shovel the driveway !! This summer my home was noticeably cooler and drier and so far this winter the house temp in 1-1.5 degrees warmer. If you're going to have any type of insulation work done there is no other company I would recommend except Custom Insulation!!

5.0 Robert B. Rutland, MA
2/7/2014

I had Custom install gutters on the front of my house. They did a professional job and were easy to work with. Enjoyed working with the salesman, the techs came as scheduled and made sure the system was working properly before they left.

4.5 Mitch A. Worcester, MA
10/17/2013

overall good experience

1.5 Jim H. Hopkinton, MA
6/28/2013

too busy to do a small job it took a month to show up and when they did it was 4 hours later than they said they would be there should stick to insulation not doing gutters. Its not the workers its the dispatchers

N/A John B. Cherry Valley, MA
6/7/2012

showed up on time and finished sooner than thought

N/A Carl L. Worcester, MA
2/7/2012

Extremely PUSHY, UNREASONABLE work agreement & horrendously OVERPRICED. Their sales rep "John" is an interesting character: 1. He never gave me the same story (or price) twice 2. His crew didn't show up the first time we scheduled an appointment & claimed he never committed to it 3. He attempted to play me against my general contractor 4. He kept quoting for work I clearly stated I didn't want CI to do. 5. His proposal included line items like "EXTRA LABOR TO DO JOB" without explanation. PLUS they had the nerve to send me a bill for work they DIDN'T ACTUALLY DO. Do yourself a favor & LOOK ELSEWHERE.

N/A Marian G. Lunenburg, MA
11/14/2011

Very nice job, I never even saw them...I came home from work and all done..would recommend highly.

N/A William D. Fitchburg, MA
9/2/2011

They did a fine job once they got here. It took too long for them to get to my job and communications were weak. I never really knew if they were going to do the job or not.

N/A Brian H. Pepperell, MA
4/22/2011

I used Custom for my insulation needs and was very happy with the job they provided. I recently contacted them a copule of times regarding a gas fireplace but have yet to hear back.

N/A Raju A. Worcester, MA
3/13/2011

They are extremly polite and gentle people to deal with, they are true to their commitment. The recent gutter work ceratinly exceed my expectations in quality and value. Thank You

Photos

5
Insulation Pictures
Gutter Pictures

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