- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
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Learn about our screening process94% Recommended
6 Years In Business
Company Details
Hours
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Achievements
Service Details
Areas of Expertise
- Concrete flat work
- Patios
- Walkways
- Driveways
Cost Information
- Free Estimates
Reviews
Write a ReviewReview I would not hire this company again. Here are the issues I had: 1. Said came to do the estimate, we agreed on the job and the price. 2. He subcontracted the job out. When his subcontractor showed up he told me the shape and size of the patio wasnâ t what Said had told him. Said didnâ t answer his phone to clarify. I showed them the email of what Said and I had agreed to. Said never marked the ground. I didnâ t realize I needed to, because I didnâ t realize this guy was so shady. He later billed me more than the estimate and said it was because they used more concrete and he didnâ t know what I and the subcontractor had agreed on. 1, I hired him. 2, he never marked it. 3, he didnâ t communicate with either his subcontractor or I. 3. The subcontractors also didnâ t show up until approximately 4-5pm to start work. Said initially didnâ t give me a time, I wrongly assumed most people start work in the morning. When they hadnâ t shown up by noon I contacted Said. He said theyâ d be there 2:30. They didnâ t show up until at least 4:30. 4. The people who did the work stepped all over the newly seeded grass I had asked Said not to step on, as well as throwing their tools in it and in my plants. They also brought an unsupervised child who walked in the newly seeded grass and touched and played with all of my daughters things in the yard as well as my gardening tools. They moved my sprinkler to the point I couldnâ t find it when they left. 5. Once the patio was poured it didnâ t drain. Said said to me â Iâ m not an engineer.â Well Iâ m not either, but I donâ t hire myself out for $4000 as a concrete and patio pourer. 6. When I contacted him regarding the drainage Said didnâ t set up a time to come discuss, he simply texted me â Iâ m on my way to your house.â He later responded on the phone complained that he preferred face to face interactions. Then he should make appointments for that. He also said he had â mentioned drainage could be a concern.â If he is not capable of a job that drains correctly he shouldnâ t bid the job. If people want swimming pools they will ask for that, patios should not equal ponds. 7. Getting them to come back and correct the drainage required constant texting and calling on my part (not proactive on theirs). 8. Said asked for payment before I was able to inspect the work personally, he was quick to ask for payment, but not so quick to correct his shoddy work. 9. When they did come back they didnâ t even ring my doorbell or discuss the corrections with me. They walked on my property without notifying me or discussing work they were going to do to my yard. 10. No discount had been offered for all of this trouble and poor work.
We apologize for the less than satisfactory experience you had and thank you for taking the time to share your feedback. We value our customers' opinions and use them to improve our services. We're sorry to hear that your experience with us did not meet your expectations. Your insights is instrumental in helping us identify areas where we can make improvements. At BC Landscape and Concrete, customer satisfaction is our top priority, and we strive to ensure every customer is left with a positive impression. We sincerely regret that we fell short in your case. We hope you'll consider giving us another chance to serve you better. Please reach out to me so that we can discuss the matter further and make things right. Thank you again for your feedback and for bringing this matter to our attention. Your input is invaluable to us, and we're committed to improving based on your valuable insights.
Said and his team were professional, knowledgeable, respectful and efficient. They were good for their word on what they estimated on cost, the actual work and timeliness. They continued to verify that I was pleased with the project. I love my patio and would definitely recommend them!
Said was super responsive and awesome! He gave me a great price and the projects turned out amazing. Diego and his team were fast, clean, and polite. They were quick on their feet and were flexible with the changes I requested. Love love loveeeee how everything turned out.
Very professional and high quality!
Great to work with and the results were just what I hoped
We had looked around for a quote on a full backyard for our new home. Bigs Consulting came back with the most affordable price! We felt that Said communicated with us well and most importantly... the work was done well! We would definitely recommend Bigs Consulting and would use their services again!
Saiid with Bigs Consulting is fair and honest. I love my patio.
New patio came out beautifully! Siad and his crew were great with our last minute changes and ideas!
They did a fantastic job with our stamped and colored patio!
I received two quotes to pour my concrete slab and Bigs had the best price. The crew was professional and did a great job! I would recommend Bigs to anyone.
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