BW Insect Control and Tree Care

In April 2020, I contacted Mr. White because something was eating up my Texas Ash tree. He quickly diagnosed the problem sight-unseen based upon my description of the damage to my tree. I made an appointment and Mr. White came out and treated my tree plus two others. Within a week, I had about 12 inches of new leaves sprouting from most of the branches. Beautiful, green, perfect leaves, not the curled up brown damaged leaves that had proliferated the tree due to an infestation of some type of insect that had taken over the tree. Now, I have clusters and clusters of full leaves, green and lush. My tree is starting to be full of leaves again the way it was before the infestation of this particular insect. I am so grateful for Mr. White and his service. I have no doubt he saved my tree.

Dr. Bob was timely and extremely knowledgeable. I am not sure of the value as it cost more than I had expected. I do feel he did a thorough and professional job. Bob pointed out several problems we did not know we had. I definitely would use him again.

Dr Bob White was a joy to work with. He came to the house, evaluated our trees and pointed out other concerns with the vegetation in the yard. We were afraid we were going to lose our live Oak trees. After his assessment he recommended a particular plan for the trees and ,if desired, treating the other concerns in the yard. We opted for the treatment of all of our plants/bushes and trees. He completed the treatments that day. Now, after two months we have trees that look healthy and a yard that has never looked better. I am so thankful that we were able to save our lovely trees and make our yard look so nice. I thought his service was wonderful.

The Tree Doctor Mr. White is very dependable and knowledgeable. We really appreciate them and how they came out to my house again when I had another question. He eased my concerns about my Oak Tree. Thank you and your helpers.

Dr White was just awesome! He explained all services, his prices were reasonable and he was professional & fun to work with. Highly recommend. He is also following up with us in the fall. We have a massive Oak tree that needed help, and Dr White was there to help!

Bob did an excellent job educating me as to what was going on with my trees and shrubs. I liked the fact that he said that he doesn't even have a chain saw.

He did everything he said he said he would do. I will hire him every time I need tree work.

NEVER hire this company. I hired them 7/30/19. The owner, Bob White misrepresented himself as a certified ISA arborist both in person in a conversation when he came to my home and also in writing on his home advisor profile. I trusted his advice about my trees because I believed that he was trained by the International Society of Arboriculture. I was informed by the ISA that they have never certified Bob White and that they have a case out requesting that he stop using their logo and claiming that he is a certified arborist. In addition, I later found out that he charged me 7 times the rate that two master ISA arborists would have charged. But the worse part is that he misdiagnosed the problem of a dying tree and used methods that are against the regulations of theTexas Department of Agriculture. Several ISA arborists told me that they know of Mr. White and that he has a reputation for damaging trees and overcharging his customers. He insisted that I pay him in cash for a service for which he charged $3,450. When I found all this out, I complained to Home Advisor and they sent me to an arbitrator at Fair Claims. I won my case to have 100% of my money returned. Bob White did not return my money until 27 days past the final date given by the arbiter for him to pay me. I am grateful that I got my money back and I advise you to never use this business. The only reason I gave this business a 0.5-star rating is because a 0-star rating was not an option.

He stands by his work, he came in and did exactly what he said. Didn't care that he had to travel in order to complete the job!

Quick response