- Residential Work
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Learn about our screening process100% Recommended
7 Years In Business
Company Details
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Appliances Installs
- Appliance Repairs of all Types
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a ReviewHired Appliance USA Pro in June 2025 to replace the compressor on my LG refrigerator. They charged $906.40. Major issues: 1. They charged me for a compressor that was covered under LG's 10-year manufacturer warranty. The part was free. They did not disclose this and charged me for it. 2. The repair failed within months. An LG-authorized technician later confirmed they used the wrong brazing material (Sil-Fos instead of silver solder on a copper-to-steel joint), which caused a refrigerant leak. 3. When I asked for the warranty documentation and service records, their technician refused to provide them. 4. I sent two formal demand letters via certified mail. Both were ignored. I only got a response after filing a BBB complaint. 5. We settled through the BBB for a $906.40 refund. Three weeks later, $101.97 is still unpaid. I would not recommend this company. Check the BBB complaint record (ID 24794887) to verify.
Folks scheduling were friendly, prompt and thorough. The men who came out to do the job made sure they understood exactly what needed to be done and were efficient and capable. The scheduling and communication on the day of weren’t great, I had to ping for updates and moved to late in the day, but it sounded like a mixup, not an intentional error. Also not this company requires you prepay before scheduling. Not necessarily a bad thing, just something to be aware of.
Great job.
Raphael was the technician. On time, ordered correct part. Installed and all is working great. Will definitely use Raphael and USA pro again!!!
On the last visit all problems were corrected quickly
I got an appt the next day for my broken dishwasher. Diagnosed the problem quickly and installed new part pronto. Works like new.
Very good Job They Came And Fix, My Oven, In Record, Time and reliable prices
Rafael was very polite and courteous. He knew exactly what he was doing. Very knowledgeable. He fixed the problem quickly and I will definitely use Appliances USA in the future. Thank you.
They came Same Day fix my lg washing machine easy and good prices ! Very good techs
Very professional and knowledgeable about servicing my appliance.
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