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Learn about our screening process91% Recommended
27 Years In Business
Company Details
Hours
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Achievements
Service Details
Areas of Expertise
- Computer Repairs, Upgrades, Troubleshoot
- Surveillance Cameras
- TV Wall Mounts
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 21-30 of 37 results
5.0
Thomas K.
Saint John, IN
10/8/2019
Alex was helpful throughout the entire process. He came out and assessed our home free of charge and worked with my schedule to plan the work that needed to be done. If you are looking for a solution to your home wifi issues and need a knowledgeable and understanding company, Always a Solution is the place for you.
5.0
Tony M.
Merrillville, IN
10/6/2019
He was very professional and knowledgeable regarding the type of work needed.
5.0
Linda B.
Chesterton, IN
7/16/2019
Professional,respectful, experienced, a quick worker. Results . . .a fixed, quicker runing computer. Me . . . Very Happy!!
5.0
Robert S.
Saint John, IN
12/16/2018
i would hire Eric again
5.0
Martha E.
Valparaiso, IN
9/2/2018
We had a lightning strike which took out our camera system. This dude came out promptly and offered a new system. The tech who installed was professional and they hook it to my cell and master bed room TV. It's like watching a football game on fox the quality is excellent! Paid with a credit card they accepted American Express which is a huge plus.
0.50
Alyce A.
Gary, IN
8/31/2018
Once you have paid them (Always A Solution Computer Service) for their product and service then that's it "NO RESPECT". I have been waiting for over 3 weeks just for a receipt and to be able to watch the surveillance system for my home I paid for. Very disrespectful to paying customers I would not recommend them to anyone.
Response from Company:
This review is a classic example of defamation. Please allow me to set the record straight: We went out to the customers and advised her to have us install an 8 channel camera system with 6 cameras for optimal coverage. She did not want that many cameras and only wanted 4 cameras. I advised it would not provide all angles. At that point I quoted her what it would be a for a 4 channel camera system. We had several big jobs going on but had a 4 day break between jobs so we fit her install in very quickly. During the installation after our installer ran cables for the camera locations she requested him to move the location of one of the cameras. Like any good vendor we complied with her request to move the camera even though it created more work and was out of scope. We did this at no charge to her. Once he was finished all of the cameras were displayed on her screen and she paid the bill in full. At the time of installation she was supposed to have Internet service so we could set it up on her laptop and tablet. She did not have an Internet connection. Even though my installer already moved a camera one time and she failed to have an Internet connection in when we were out there I agreed to go ahead and come out one last time to move the camera for her and set it up on her tablet. My installer is booked out 14 days right now. We were scheduled to go back out to her house between 10-12 on 08.30.2018. I confirmed the appointment with Alyce the night before. I explained we would arrive anywhere between 10am and 12pm. We arrived at the site at approximately 10:30 am and no one would answer the door. We knocked multiple times and waited 25 minutes no one showed up. We called the phone number and left a voice mail and did not receive a call back. We left a business card in her door to prove that we showed up. I wasted half a day of two techs time because she did not show up for the appointment.
4.0
Marykay E.
Griffith, IN
10/24/2017
The 2 guys that installed the equipment excellant!! The Boss who collected the money i felt was very rude after i gave the money he needs to work on his people skills. I felt he was all about the money. Thats a shame.
5.0
Emily ruby J.
Valparaiso, IN
10/13/2017
Always A Solution is #1 with me!
5.0
Mary ann D.
Dyer, IN
8/30/2017
Alex was very nice and helpful. He came out right away to give me an estimate. The techs were very professional and courteous. I am very happy with their work ?
Response from Company:
Thank you very much Mary Ann =)
4.0
Calvin K.
Gary, IN
8/15/2017
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