Advanced Restoration Group, LLC

The team at Advanced Restoration was absolutely excellent. When I called in they were very friendly on the phone and happy to assist. When they came out to do remove a large area of mold from a utility closet in our condo, Chris, Dave and the team were on time, responsive, and had gone above and beyond to notice every detail and treat our issue from the source. Other companies we had quotes from just treated our mold like a "job" and had only planned to just remove sheetrock, but the team at Advanced Restoration did so much more than that, finding the problem from the source and helping us get to a solution. Chris even kept us involved during the process, giving us updates on what he was finding and why. We are totally at peace of mind after working with them and I would highly recommend them for mold removal and any of your restoration needs. Thank you Advanced Restoration Group!

I'd use them again

Great job , they showed up within an hour of my call on 4th of July night & had a crew & my flood cleaned up ..

A few years back my sump pump failed during a really trying time in my life needless to say. they drained dried and removed water and damaged items from my basement. They were very kind and caring professionals. Shortly after that I was hospitalized 2 more times but I had a dry basement lol.

Hopefully this doesnâ t happen to you ... but if you end up having water coming out from your ceiling and you donâ t know where to start once you close the water. Give Dave a call he will help you to understand the process, he and his team be at your house to do as much as they can in the middle of the night. Time response is a key when your precious house has water everywhere.

Dave and his team are great! They were quick to respond to our call. We called late Sat. night and he was at our house the very next morning. Chris managed the job. He was very informative and communicated every step of the way. Itâ s hard to find great customer service these days and I give them an A+. They took the time to answer all of my questions and made me feel calm during a stressful situation.

I am thankful for and highly recommend Advanced Restoration Group. We had a water leak and Dave responded quickly to evaluate and had a crew in the next day to start remediation. Their quick response, professionalism, and knowledge kept our moderate problem from turning into a large disaster. The crew was very personable and respectful and their work was precise. They walked me through exactly what needed to be repaired and why. The drywall, floor, and cabinets were removed with care to minimize repairs. Furniture was moved and covered well to protect from dust from drywall and floor removal. They cleaned everything up before leaving and were in contact with me every step of the way. Chris and Dave were quick with responses to my questions and were very thorough with documentation for the insurance company.

Response time and service were great. The quality of work was good. My biggest complaint is that their estimates are way off. I was quoted a reasonable amount for a water leak in a small, semi-finished basement. Once the work was done, the total charge was more than 50% higher than the estimated amount. While I understand that estimates never match actual costs, a good estimate should fall within 15% of the actual cost. At no point in time did they make an effort to inform me of the drastic change in billed versus estimated costs, yet I was still expected to pay them. I Will not be using them again.

Home Advisor, I am pleased to review Advanced Restoration Group. Dave and his team were a blessing to me. Dave, Chris and staff are the epitome of professionalism and courtesy. Dave's genuine honesty and the obvious pleasure he takes in being of service and helping others was very transparent. I would highly recommend ARG to everyone. Great ? job.....my restoration team for life.

Great experience and appreciate all the support we received from Dave and Chris throughout the entire process