- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process67% Recommended
17 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 2:00 PM
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- New Construction
- Remodeling
- Renovation
- Restoration
- Residential/Commercial/Industrial
View All Offerings and Cities Served
Cost Information
- Credit Cards Accepted
Reviews
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Showing 1-6 of 6 results
5.0
Frank M.
Mount Prospect, IL
8/21/2016
Costumer service was OUTSTANDING! I hope I never need their services again, but I would call them back immediately if the situation calls for it.
2.0
Patti R.
Bloomingdale, IL
7/30/2013
Hired for water damage cleanup. Initial response very good, Andy was very knowledgeable and helpful. Work was done well. Customer service afterward was poor, we could not reach them for several days, and upon finally receiving the invoice we were grossly overcharged. Charged for work not done, and charged incorrectly for nearly everything else (discrepancy in measurements). After much back forth, Andy did work with us to resolve the invoice, but the overall experience left a very bad taste in our mouths. We had planned to do repair with them, but quickly reconsidered. I would not recommend.
N/A
Joy Y.
Chicago, IL
4/22/2013
Awesome. Very good customer service. Nice guys!
N/A
Erin F.
Bloomingdale, IL
8/25/2011
While the crew did a great job and the customer service was on target, the cost was very high. Therefore, I would hesitate to recommend them without mentioning this. I realize that they came "after hours" to assist with a flood situation, however, aren't most of not all of these kind of scenarios emergencies? Mine just happened to occur on a weekend, not on a weekday. Therefore, I wasn't going to wait 2 - 3 days to schedule the work. $2600 to pull pull carpet, remove baseboard, apply cleaning solution and blowers. Basement is not huge and there was only about an inch of water or less.
Response from Company:
Thank you for your review. We are sorry for the miscommunication regarding the billing aspect of your project. We are pleased to hear that the project was completed to your satisfaction. Within the flood and fire restoration, our pricing is determined by the fair market pricing which is provided for by the insurance carriers. All equipment which is placed in the home is commercial grade dehumidifiers and axial fan air movers. Ardent Restoration is pleased to have received your final report of "Thanks again for your responsiveness and for the great job cleaning up my basement!!"
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Lisa S.
Villa Park, IL
3/14/2011
I hired them for my rental house several states away and have been very pleased so far. They are handling almost everything with the insurance and have been very easy to communicate with through phone and email.
5.0
Michelle H.
Aurora, IL
3/26/2010
Andy was very professional and helpful. Very quick response and very good communication.
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