Flooring & Carpet Contractors in Muskegon, MI

"Great, the guy came on time and installed the mailbox."

"Mark was terrific! Thank you!"

"Amazing professionals! Went above and beyond in many ways. We installed new floors and my handicapped dog was slipping on the new hardwood stairs. Todd immediately found a solution and came and installed his solution within 24 hours to make sure my dog didn’t get hurt. Would recommend FF Floors to anyone. They also stayed true to their quote, even though there were a couple hurdles that they could have charged more for."

"Dustin from Empire did an excellent job, he and his crew were very professional. I will request Dustin when I have other flooring installed by Empire."

"Very honest, thorough and he really cares about his work!"

About us: "At Forest Wood Flooring, we strive to provide the highest quality service by providing you with the personal care that you and your home deserve. With years of wood flooring installation and refinishing experience under our belts in starter homes to high-end estates, Forest Wood Flooring is able to expertly cater to your every taste, need, and preference, no matter the type of wood species or state of repair. Looking to breathe life into your old wood floors? We can help. Want to take your new home from carpet to hardwoods? We've got you covered. We believe your wood floor is a work of art and should be treated as such. Let us show you our passion and reinvigorate the distinctive beauty of your wood floors."

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"