Heat Pump Repair Services in Ellicott City, MD

"I would absolutely recommend Carroll Mechanical. Their customer service was exceptional. After our heat pump failed, I reached out to learn more about upgrading our system. I spoke with Janel and she quickly scheduled an appointment for their expert (Chris) to come out to our house and talk us through our options. He educated us on the different systems on the market and the pros and cons of each. He was honest and not pushy (unlike some companies in the area?). The quote they sent was detailed and transparent. We decided to go with a new energy-efficient system and were able to schedule the install for the next day. The high efficiency system qualified for a tax credit and utility company rebate, which Carroll Mechanical handled for me. That added up to $4k of savings!! The install team was professional, courteous, and took their time to make sure everything was installed correctly. What i loved the most was the attention to detail. They took the time to explain how to operate the"

"The Tech Lucas was very professional.!!!"

"He is very professional and got the job done in a decent amount of time."

"Wonderful follow up and customer service"

"Stellar service! Prompt response, same day service and repair. Maurice was prompt, professional, knowledgeable and friendly. I will be back for annual maintenance. You want to hire this company. Various maintenance packages and payment options are available."

"I called Carroll Mechanical for an estimate on a new high efficiency heat pump system. I met with a member of their team that clearly explained everything and helped to design a solution that worked for my family at a fair price. The install team arrived on time, they were very polished, and did a technically excellent job. The system is working really well and the whole family is comfortable! Couldn’t have asked for more - I’ll be using Carroll Mechanical as my go to HVAC contractor from here on out."

"Replacement of my heat pump units, both inside and outside, was done nicely. Recommend this business."

"Love the professionalism and the advice. Would definetely hire them again."

"The sump pump stopped working and flooded the entire basement that had just been converted to a full living space including kitchen, new bathroom, office, and bedroom. They had to completely redo it. Replacing the drywall throughout. Freedom General Services literally came to the rescue! Tearing out the damage and rebuilding the new. I am thrilled! And the painting sub-contractors were WOMAN!! Inclusivity is the name of their game!"