Heat Pump Repair Services in Phoenix, AZ

"What an awesome experience! I highly recommend Otter Air Heating and Cooling as they are absolutely excellent! I located Otter Air Heating and Cooling via Angi. I was impressed with all of the previous reviews. I prayed before calling, and the owner, Mr. Aaron Joumas answered immediately. I spoke with him briefly about repairing my 12 yr old system, which he visited on the same day, diagnosed, and provided a lower quote than another company. Because my system was old and had previously stopped working many times, I asked about replacing the entire system. Mr. Joumas quoted a fantastic price and scheduled my replacement within two days! During removal of the old unit and new installation, Mr. Joumas and his crew were very kind, considerate, courteous, conscientious, thorough, and clean! I was happy with everything and purchased their preventative maintenance plan and air duct cleaning services. I am a very happy customer! Thank you!"

"Professional, reliable and overall great service."

"We own 2 businesses and in times of need Nathan is a great source to call on! He’s very reliable and professional!"

"Installed surround system and mounted a couple of TVs. They did an excellent job. Sounds great and I can't even see a wire. Highly recommended."

"On time, knowledgeable, available for non emergency work on weekends, better in every way when compared to names such as delta mechanical or Valley mechanical."

"Lowell explained what he would do. He was much faster than the TV commercial companies and half the cost. And when we shut off the gas to install the heat pump I discovered that I could not keep my water heater lit. He came back to help with that too."

"I am a first time homebuyer and Raul really went through every detail and even taught this native Arizonan something about AC service. He was referred by a friend and I'd refer him to ANYONE! Great service for a reasonable price."

"Very Professional and Great price for the service."

"Christian was amazing! He showed up on time and prepared. He came and installed my Ecobee 3 Lite on a Sunday during Memorial Day weekend. Seriously? Who does that? He did. He installed my thermostat and troubleshooted my unit in an hour. It was so complicated the Ecobee techs I called first washes their hands of the whole problem. He read the schematics on my air handler looked at my colored spaghetti and had the power source, C-wire issue resolved. It gets better. He understood the thermostat and associated app to the point where he helped me set up everything on my phone and the unit itself. Finally, he stayed until he was convinced the temp differentials he was measuring were within industry standards. He is an owner/operator. No fancy truck or uniform, which is why you pay so much to other vendors. He was like your best friend showing up who really knew what he was doing. He looked young but don’t let that fool you. He knew his craft. I’d rehire him in a heartbeat. Plus he was a super nice guy and his rate was more than reasonable for all that he did. Honestly I couldn’t be happier."