Walz Engineering

I recently bought a house and prior to the purchase I had Bob come out to the and provide an evaluation on the overall structural soundness of the home. He came out, said everything looked great and he would send me a letter stating as much. After I received the letter, we proceeded with the closing (mid-May). Around mid-October I noticed there was separation in the mortar of a course of bricks in the front of my house. After looking over the situation, we discovered the front of my house is sinking. I called a company I had recently used to level my porch and wanted their opinion as they also do foundation work. When they arrived, they gave me options for what they can do, but that they would not touch the job until they had an engineer sign off on the project for liability reasons. I asked them for a suggestion and they gave me Bob's number. I said I knew who that was and a few days later had Bob come back to evaluate the sinking and give me a letter saying the process the foundation company wants to do would fix my problem. While Bob was there he took notes, listened to all my concerns, and said that he believed the foundation contractor was correct with their assessment. He also told me that when the foundation contractor was there fixing the problem, he would also be there to make sure the previously mentioned porch leveling wasn't the cause of the foundation dropping. I also wanted him to confirm a wall in my kitchen was not load bearing as we are going to be renovating the kitchen soon. He said no problems with everything and he would send the foundation letter in a few days. After two weeks, I called Bob (10/28) and he apologized and said he would get the letter out that day. No latter came, so I called back 11/9 with no answer. 11/23 I called and he messaged while it was ringing asking if he can call me later - I messaged back stating I still need the letter and if he didn't want to do business to please just say so. No call back. I called again this past Friday, 12/2 and received the same "Can I call you later" text. No call back. I called later that afternoon to no answer. Every time I called and he didn't answer, the mailbox was full and I couldn't leave a message. I texted him this Monday 12/5 and asked when he can talk - no response. I called both Tuesday and today (12/7) with no answer. At this point I will still try make contact with him, but I will also be looking for a much more professional replacement.

Bob service is the best! He was able to provide a report in 24 hours and completed the job very quickly! I would recommend his service to anyone!!

Very responsive and took time to go over alternatives. Very personable and informative.

None

Bob quickly responded to my request for a meeting and inspection of our home. Although the damage is extensive and daunting, he came up with a workable plan to fix the damage and gave me the names of two contractors whom he assured me were capable of fixing the problem. In addition, he is working with the contractor we chose to make sure things are done properly.

Very knowledgeable and is not pushy and will work with you to get to the result you want. Extremely friendly and will definitely use him in the future.

This company stands by prompt timing and affordable prices.

Engineering capability is there but response times are spotty. You ask 3 questions and you get 1 answer, which makes it hard to get what you need from this vendor.

Walz seemed very knowledgeable while on-site but he never sent me a report afterward like he said he would and I never got a bill. This makes me question the advice he provided.

Bob was great! We initially had a bit of an issue with scheduling but we figured it out right away and we were able to meet shortly. He came in, took measurements and gave me an answer right away! I was really happy to be able to move on with my project quickly. Thanks, Bob!