- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
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Learn about our screening process85% Recommended
24 Years In Business
Company Details
- Bilingual
Contact
2520 N Great SW Pkwy, Ste 100Grand Prairie, TX 75050 facebook.com/windowworlddallasfortworthrichardson/
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 1:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Installation
- Doors
- Siding
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 155 results
5.0
Andrew M.
Plano, TX
11/7/2024
Excellent customer service. Good communication. On time. Friendly
Response from Company:
Thank you for the great review! We truly appreciate it!
5.0
Jim W.
Rockwall, TX
2/19/2024
they arrived on time, completed the installations in a few hours. they did excellent work!
Response from Company:
Thank you for the great review! We're thrilled that you had a great experience and appreciate your business.
5.0
Janet S.
Mckinney, TX
2/15/2024
The windows are exactly what I wanted!
Response from Company:
We're thrilled to hear this! Thank you for choosing us and we hope you enjoy your new windows!
1.0
Chad G.
Hurst, TX
10/30/2023
I usually do not write bad reviews for the affect it will have on a company. However, I am at my last option here. I ordered replacement windows for my house about 5 years ago. The windows were great until about a year ago when I had one window that keeps "falling out". The window falls out randomly and they fixed it once, but the second time it fell out during a freeze. I told them this is an emergency as it is below 30 degrees outside and I do NOT have a window!!! They did not seem to care and scheduled my service 2 weeks out. PLEASE DO NOT BUY FROM THIS COMPANY AS THEIR WARRANTY IS HORRIBLE!! SAVE YOURSELF HEADACHE AND TIME! FIND ANOTHER COMPANY!!!!!!!!!!
Response from Company:
We sincerely apologize for the inconveniences you have experienced. Customer satisfaction is important to us and we want to make sure that our customers are 100% happy with their Window World experience. Please reach out to us at 866-946-3189 or [email protected] with any further questions or concerns. Thank you.
5.0
Mike G.
Fort Worth, TX
8/12/2023
Everything from scheduling to estimation went very smoothly. I'm excited to receive these new windows and doors. The price point was absolutely reasonable and we feel confident in the purchase.
Response from Company:
We are thrilled to hear you had a positive experience with Window World! Thank you for your business, and we hope you enjoy your windows and doors!
1.0
Kirk B.
Richardson, TX
1/27/2023
We ordered a 12 foot 4 panel patio door in October 2020. It took about eight weeks for it to arrive. However wrong parts were delivered and the door was not properly installed. They have come back six other times and the cruise brought wrong equipment and parts to replace what’s incorrect. during these six appointments, we were severely inconvenienced due to taking off work to making sure we were at home for the repair. This morning marks the seventh appointment scheduled to fix the door and it’s almost February 2023. Who knows I might have to write Another review if they come back with more issues this morning. We are not valued as customers as we were left inconvenienced and left in suspense for nearly 2 years. The corporate office will not accommodate us in anyway for their mishap. Do not use this company!
Response from Company:
We are truly sorry for the inconveniences you experienced during your home improvement project, as customer service is our number one priority. Please feel free to contact customer service at 866-946-3189 or [email protected]. Thank you.
1.0
Tracie S.
Argyle, TX
6/9/2022
Poor, we have been waiting for 7 months for faulty panes to be replaced. I’ve had to stay on field supervisor Stephen after wrong items ordered. Lots of shoving and drilling and obvious unfamiliar with our doors. When bad foot lock was installed, four holes are now exposed looking shoddy and nothing has been done to correct.
Response from Company:
We are truly sorry for the inconveniences you have experienced, and we want to make this right. At Window World, customer service is our top priority, so please know we have sent this review to our management team, and someone will be in touch soon. In the meantime, please feel free to contact customer service at 866-946-3189. Thanks!
4.0
Barry S.
Arlington, TX
10/24/2021
They did a wonderful job.
Response from Company:
Thank you so much for the feedback and support! We appreciate your business!
4.0
Sherry S.
Weatherford, TX
7/20/2021
I would recommend using Window World for your window replacement. The installers did a good job and I am very happy with my windows. Can’t beat the price for the quality of the windows!! Exceptional!
Response from Company:
Thank you for your business, feedback, and willingness to refer! Enjoy your new windows!
5.0
Jeff K.
Fort Worth, TX
6/21/2021
Things went very well, arrived on times, very professional, and job completed quickly. Would hire again
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