West Shore Home San Marcos

We absolutely love our new bath installation. Travis and Julius did a great job. They arrived promptly, very polite, worked the entire day to make sure we had our bath completed. Their work is top-notch! I will recommend West Shore bath remodel to family and friends. Both gentlemen are an asset to the company.

I’m satisfied

We asked for a bathtub removal and install of a shower, and what we received was a spectacular install in one day. It transformed the room .

Great experience overall! David came out for the estimate and was very professional. Explained all our options clearly (The Australian accent was a plus) suggested options that were in our price range and need level. Once install scheduled, shower replaced by some friendly gentleman in ONE day. Shower is for my 85 year old grandfather and I can rest easy knowing he is more independent and safe using the walk in shower. Thank you so much!

Julius and Matthew did an awesome job removing the old garden tub and installing a walk in shower. I live outside of San Antonio, they arrived both days on time. The floor was covered to protect it while they went in and out with this project . They were courteous and polite, and knew exactly what they were doing. Thanks again!

The entire team at West Shore went above and beyond expectations. The job was scheduled sooner than expected, done quickly (just over half a day!), and the quality is outstanding. David Lennox goes the extra mile for his customers, then goes two miles further. Knows his stuff, and makes sure you get what you need.

Terrible experience through and through. First installer left half way for being sick. I had to make many calls to get a reschedule. Second guy came in angry because he was made to work on his off day. He yelled at me when I asked a question on city inspection. Sales man told me the wrong things. Second crew left some equipment on my bathroom counter and permanently stained the surface. Oh their customer services were dreadful!

Coleton Hebert, was awesome and super knowledgeable and skilled at his job. Also Travis Montgomery Had an amazing experience with the instal and Coleton did a great job. I will definitely be a returning customer with west shore homes to finish all the bathrooms in my home. Thank you Dave for coming out and facilitating this hole thing for my family Dave Lennox, was also an amazing sales consultant and awesome person, that was also super knowledgeable and skilled in his job. Over all from setting the appointment to finish I had an amazing customer service experience frome Dave Lennox, Coleton Hebert, and Travis Montgomery. They should all get a rase.

Did a tub to shower conversion. Worked with David Lennox who was wonderful in helping us work in budget and get a beautiful shower for my elderly mother. He stayed in contact with us from start to finish and was very helpful. The guys who installed the shower did a great job,..Sean, Big Cam, Lil Cam and Aaron, thank you for an excellent job! Overall was a great experience and wouldn't think twice about using this company in the future.

I had a conversion, tub to walk in shower, and I am 100% happy. My sales rep Aaron was not pushy, he was very informative and willing to explain everything and willing to answer all of my questions. My demo tech, a different guy also named Aaron was wonderful. He was very professional, polite, reviewed the plan and the explained the stages. He laid down drop cloths from my front door to the bathroom, he kept the door closed to contain most of the dust in the bathroom. He carried all of the debris out to his work van. When he finished he showed me what was done and explained what would happen the next day. The next morning Javi and Steven arrived and introduced themselves and explained what their plan was. Again professional guys and very personable. I have had other contractors on other jobs who could not carry a conversation and avoided eye contact and talking, not any of the West Shore guys, they were very pleasant and I was completely comfortable with them in my home. Javi and Steven got to work after the inspector stopped by and gave them the ok. They were focused on their work and I was able to work from home and had several video calls with no interruptions. When they were done they reviewed their work with me and I signed off on the job. They had also laid down the drop cloths and they cleared everything and left my home clean with a beautiful new walk in shower. I am definitely a satisfied customer!