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18 Years In Business

Company Details

Contact

4170 Highlander Parkway, Suite 100
Richfield, OH 44286

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
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  • Sun:
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Service Details

  • Residential Work

Areas of Expertise

  • Bathroom Remodeling
  • Shower Install
  • Bathtub Install
  • Walk in bathtub install
  • New Windows and Doors
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Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
7 Verified Reviews
  • 5
    6
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-7 of 7 results
3.0 Wallace G. Cleveland, OH
5/23/2024

The first shower West Shore Home installed was 2 inches narrower than the tub it replaced, leaving only 27" inside the shower. It was installed in February of 2024 by a team from Indianapolis who was assigned to the Cleveland office for a week. No one from the Cleveland office came during the installation to inspect the work. My follow-up contacts with the Cleveland sales manager were completely unsatisfactory - he claimed that was the correct shower and misrepresented several things to support his claim. Thankfully, when I described the problem in a detailed review to the company the home office responded immediately and arranged for a complete redo to have the correct size shower installed. I am very pleased with the final result. The customer service of the Cleveland sales manager was completely unsatisfactory. If you are going to work with the Cleveland office I highly recommend that you have them show you exactly what size your new shower will be BEFORE you sign the contract. If you want to be extra careful, have them print out the full contract and go over each of the measurements with you to make sure your new shower is what you want. Unbeknownst to me, the Cleveland office was having staffing issues during the time of my first installation. Hopefully these problems will be resolved soon.

5.0 Pat M. Wooster, OH
5/22/2024

West Shore Home did a very professional job. Landon and Nick were excellent! The new walk-in shower is beautiful! They were on time and when completed cleaned up everything. They both made sure we were completely satisfied with their work! Pat M., Wooster, OH

5.0 Louise S. Olmsted Twp, OH
5/9/2024

This company told me when the installers would be here, and they were on time. Professional from start to finish. Jon and Jeff were exceptional and explained everything from start to finish.

5.0 Linda P. Lorain, OH
4/29/2024

Everything stated by the company was exactly as we were told. They were on time and did a geat job on the installation. Dallas and Dan explained everything they were going to do with the installation. They were bot very courteous. The salesperson Alex Trager was very knowlegable about the product.

5.0 Cheryl G. Ashtabula, OH
4/15/2024

I am very happy with my new shower. Takesha and John D. Were amazing. Takessha walked me through everything that they were going to do, take out tub, remove all tile and drywall.I had a drain pipe, that ran along my tub on the outside wall. We worked it out that, Takesha would have to pack out the wall a extra 21/2, to make it all work. Takesha and John really impressed me., they were amazing. They were super clean and coved everything. I am so very happy with there work and how sweet they both were. Thanks again Takesha and John D. And West Shore home

5.0 Barbara L. Bay Village, OH
4/12/2024

Takesha and John did a very through and professional job

5.0 Linda W. North Canton, OH
4/10/2024

Takesha W and John D did a fantastic job

Photos

West Shore Home

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