- Residential Work
HomeAdvisor Screened & Approved
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Learn about our screening process89% Recommended
46 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Central Air Conditioning Replacements and Repairs
- Gas and Electric Furnace Replacements and Repairs
- Heat Pump Replacements and Repairs
- Indoor Air Quality
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 1-10 of 19 results
1.0
Michael H.
Saint Clair Shores, MI
11/25/2024
Contacted Vans for two services. 1. Requested service of air filtrations system. The air filter system has a UV light that was not illuminating. A simple item to fix that could not be completed on sight and required an estimate that exceeded the cost of a new air filter. 2. Signed up for a routine furnace and air conditioning service. The furnace service was completed in late November. The air conditioning service was scheduled for spring 2025. The furnace was working properly prior to visit. After the November visit, the furnace would exhibit a loud buzzing sound when it initially fired and would "short cycle". These conditions were not observed or heard prior to the service. Called Van's regarding the furnace issues. Van's scheduled a follow up service same day. Decided against the follow up service due to the performance issues. Reason: The two prior visits resulted in either not fixing the problem (UV light) or the furnace working poorly after a "routine service". Requested our money back for all prior service. The routine furnace and air conditioning work was performed on a pre pay basis. The Van's manager agreed to refund only the air conditioning payment (service was scheduled but not performed). The two prior visits were not refunded. Overall, Van's did not appear to be familiar with the furnace or air filtration system. The air filtration system was identified by model and serial number prior to visit. If Van's is not familiar with the HVAC system, they should state so before getting involved.
5.0
Scott M.
Sheboygan, WI
7/18/2024
Mike came to my home for the first time and he was very friendly and knowledgeable. Explained what he would do and answered all of my questions. Great experience.
0.50
Steve W.
Bonita Springs, FL
1/25/2024
We have been a customer of theirs for over 20 years. Our boiler needed replacement. It took a day to get an estimator out to the house. I was not home the estimator Steve used very high-pressure tactics to get my wife to sign up. She elected to get another bid Exact same boiler and the price was $4000 less. What a way for Vans to value long-term customers. Needless to say we will never use Vans again.
Response from Company:
Steve, thank you for being a long time customer, first and foremost. We are very sorry that you felt that your estimate was high pressure in anyway. Your experience has been shared with our sales team. In regard to the price difference, it is surprising. It is possible the competing estimate was not apples to apples in regards to quantity and type of materials (entire scope of work) proposed that extend beyond the boiler itself. Again, we appreciate your past business and are glad you have heat again.
4.0
Barbara V.
Green Bay, WI
5/30/2023
None
5.0
Jeff D.
Green Bay, WI
5/15/2023
They know what they are doing and get the job done when they said very professional very much liked there work and would recommend them for friends and family
5.0
Debra P.
Menasha, WI
2/26/2023
Very professional, Very thorough!
5.0
Ben R.
Green Bay, WI
6/10/2021
Easy and fast
5.0
Ron S.
De Pere, WI
3/13/2020
Great job
5.0
Ann H.
Green Bay, WI
9/4/2019
They are patience with me and did their best to communicate with me since I am hearing impaired.
5.0
Robert K.
Abrams, WI
6/13/2019
Vans was excellent , professional, done in one day with friendly service.
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