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31 Years In Business
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- Kitchen Remodels
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Showing 1-10 of 16 results
5.0
Marcella P.
Gresham, OR
10/19/2022
Meeting Jeff for the first time was very refreshing. After speaking with multiple other companies about our home traffic has a common theme of "time consuming project" and "really expensive." My biggest goal was to maximize the storage in our home and Jeff was able to accomplish this. Having dealt with other contractors for other home projects, I was ready for stressful conversations or rejections of ideas or input, but I did not get any of that. Our project took longer than previously discussed, however Jeff and all his workers were very courteous to our schedule with our toddler. I honestly cannot speak enough gratitude about this experience. We had a lot of anxiety going into this project since it was a large one, but Jeff and his team put us all at ease with their work and expertise that after a while we just went with their direction since everything they recommended looked amazing. I'm happy our house is done, but I would be lying if I didn't say that I'm sad we got nothing else for them to do. Jeff's sons are courteous, knowledgeable, and hard working. I definitely appreciated their willingness to take on tasks that they did to help me out so I didn't have to leave work when there was an issue. We love our home so much more now and have finally found peace in our home with our home to-do list now extremely sparse. Thank you all for everything! You guys are truly amazing!
5.0
Tim B.
Happy Valley, OR
1/28/2022
I want to say Thank You to Jeff and all his sons and staff of the outstanding work. I know it took a little longer then I expected but the out come is gorgeous. Thank you so much. I highly recommend Urban Details.
5.0
Richelle L.
Troutdale, OR
9/18/2021
Our kitchen remodel is gorgeous! Jeff and his crew do beautiful work. Just be super diligent with communication.
2.5
Kay N.
Oregon City, OR
3/30/2021
4 months later with poor communication and several redos, the project is done. It is beautiful and ultimately done well, just a lot of mess left and multiple delays, some no ones fault.
Response from Company:
Kay, we so appreciate your business and your review. We will be the first to admit, last year overall, was a very trying time for our company, our family, and the whole world. We do take great pride in our attention to detail and getting things done in a timely matter With shutdowns, the delays of products being delivered, customers getting Covid, therefore, putting jobs on hold, customers already on schedule to start their project, become co-mingled with past jobs that were delayed, the perfect storm is in place...juggling too many variables that are not the norm. We did re-do an install of the flooring, which was not our fault. The flooring was installed to spec, however, the underlayment in the space did not work with the install recommendation for a given product. We did find a way that would work and it turned out great. We are happy that you love your kitchen even though there were a few hiccups along the way.
5.0
Marcus T.
Lake Oswego, OR
10/14/2020
Great people and excellent workmanship. Liked length of the construction schedule.
5.0
Dorothy B.
Portland, OR
9/3/2019
The kitchen is the castle itself. It is where we spend our happiest moments and where we find the joy of being a family. (Mairo XXXXXX) Urban Details gave us a kitchen we can be proud to share with family and friends. Their work is exemplary and the employees are awesome. The craftmanship is beautiful and the result is quality cabinets. I highly recommend Urban Details for your kitchen remodel. You will be pleased with their work.
5.0
Judy C.
Gresham, OR
7/16/2019
Exceptional people, do what they say, attention to detail. Love our kitchen and have done remodels before, none so smooth as this.
5.0
Willene G.
Gresham, OR
5/1/2019
What a great company. They were very professional. I will use them again for any of my remodeling projects. My kitchen looks great.
4.0
Maureen S.
Oregon City, OR
4/21/2019
The cabinets were expertly done. The wood, hickory, was gorgeous. They went above and beyond to fox glitches that came up. They accidentally threw away the faucet that I wanted to keep, when I didn't like the replacement they replaced it again without an argument. The only thing they could do better is communicate, both with me and with their workers. I would like to be updated more, on progress and what they planned on doing certain days. Had Jeff communicated better with his guys, they would have known to keep the faucet among a couple other things that had to be done later, because the guys weren't told to do them at the time.
5.0
Tammy C.
Sandy, OR
11/2/2018
Jeff and his whole team are great! Very detailed in there work, awesome quality. Whole crew very trustworthy, I left them a lot and they had full run of our house. I would recommend Urban Details to anyone looking for a remodel job. We plan to use them again soon, we have so much work we want done.
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